Regional Account Manager

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BCD Travel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2006

🛍️ eCommerce

☁️ SaaS

🚗 Transport

eCommerce • SaaS • Transport

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Oversee the regional coordination of all communication across the region, both BCD Travel and the client’s global initiatives • Manage new business implementations, working closely with the implementation team to ensure client expectations are met • Help measure and report Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) on a regional level and develop deliberate business plans • Drive profitability of the contract on a regional basis by increasing revenues through up-selling and cross-selling to meet client’s strategic needs • Identify and assist in the selection of technology tools and processes to produce desired results • Establish and maintain relationships with key customer decision-makers in the region • Perform client business reviews and deliver regular financial reporting to all stakeholders

🎯 Requirements

• Prior travel management company or related business travel account management experience desired • Experience implementing and managing large market or regional clients • Thorough knowledge of business travel account management and operations • Adept with travel industry technology and processes • Demonstrated ability to successfully build, maintain, and grow customer portfolios and client relationships • Knowledge of creating business plans and managing business/client strategies • Highly proficient in spoken and written English

🏖️ Benefits

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Generous vacation days so you can rest and recharge • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • An inclusive work environment where diversity is celebrated