Helpdesk System Administrator

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Belkins

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

Belkins is a top-rated B2B lead generation agency that specializes in providing tailored omnichannel strategies to enhance sales pipeline value for companies across various industries. Known for their comprehensive approach, Belkins offers services such as appointment setting, cold email outreach, cold calling, LinkedIn lead generation, and more, to ensure high-quality leads and successful sales conversions. Their expertise lies in creating personalized go-to-market plans and offering outsourced sales development solutions. Since 2015, Belkins has been assisting businesses to overcome revenue stagnation, slow deal closure, and misaligned sales and marketing efforts, while maximizing pipeline growth and lead quality.

📋 Description

• Managing the full corporate hardware lifecycle: procurement with international suppliers, device setup (macOS via Apple Business Manager and MDM), inventory, and shipping to team members • Handling the technical side of onboarding and offboarding — accounts, access, equipment • Providing helpdesk support across the organization (Zoho Desk) in English and Ukrainian • Managing tool access and subscriptions for our 100+ services: access audits, renewals, invoices, and coordination with the finance team • Supporting security basics — access control, phishing prevention, employee training • Documenting your work and keep improving our IT processes and knowledge base

🎯 Requirements

• Are a confident macOS user, curious about the Apple ecosystem, and eager to learn (advanced skills not required) • Have some hands-on IT experience — helpdesk, internship, or a technical degree • Communicate in English at B1–B2 — many of our users and suppliers are English-speaking • Know networking fundamentals (OSI model, protocols, possible security problems) and troubleshoot systematically • Are self-organized — you'll plan your own day and prioritize requests yourself

🏖️ Benefits

• Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise. • Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you’re most productive. Our flexible hours help you stay agile and focused. • Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp. • Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being. • Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs. • Global Sync: We align with U.S. holidays to keep our global teams in sync. • Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.