Business Analyst – Process Transformation

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BEL USA LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1995

🤝 B2B

🛍️ eCommerce

B2B • eCommerce

BEL USA LLC is a US-based promotional products distributor and e-commerce retailer. The company operates a 340,000-square-foot automated facility that holds large inventory and emphasizes fast turnaround times and end-to-end customization. With user-friendly websites and a focus on affordable, high-quality promotional items, BEL USA serves businesses and organizations seeking branded merchandise, and highlights a strong workplace culture and multiple locations (Miami, FL and Pasig City, PH).

📋 Description

• Collaborate with business stakeholders to elicit, analyze, and document requirements using interviews, workshops, process flows, and other techniques. • Translate business needs into detailed user stories, functional requirements, and acceptance criteria. • Validate requirements with stakeholders to ensure accuracy, clarity, and alignment with business goals. • Manage requirements traceability throughout the project lifecycle. • Independently evaluate competing business requirements and determine appropriate requirement prioritization recommendations based on business value, risk, and operational impact. • Assess current business processes, workflows, and systems to identify inefficiencies and areas for improvement. • Develop process models, gap analyses, and “as-is” vs. “to-be” documentation. • Evaluate alternative business and technology solutions and develop recommendations regarding process design, implementation approaches, operational efficiencies, and business outcomes. • Conduct business impact assessments and risk analyses to support organizational decision-making. • Recommend solutions that enhance efficiency, reduce costs, and improve user experience. • Serve as a liaison between business units, product owners, and technical teams to ensure shared understanding of requirements and priorities. • Facilitate workshops, focus groups, and cross-functional discussions. • Provide clear, concise documentation including business requirements, functional specs, process diagrams, and user guides. • Support testing efforts by clarifying requirements, reviewing test cases, and validating test results. • Partner with Project Managers and Product Owners to prioritize requirements and manage scope. • Support UAT (User Acceptance Testing) by coordinating with business stakeholders and validating deliverables. • Stay current with industry trends, business analysis practices, and relevant technologies.

🎯 Requirements

• Bachelor’s degree in Business, Information Systems, or related field. • 3–5 years of experience as a Business Analyst, preferably in IT, product development, or process improvement. • Strong knowledge of requirements gathering techniques and process modeling tools. • Familiarity with SDLC and Agile methodologies (Scrum, Kanban). • Excellent analytical thinking, problem-solving, and documentation skills. • Strong communication and facilitation skills with the ability to work across business and technical teams. • Experience with Microsoft Office tools (Visio, Excel, Word, PowerPoint). • Preferred: CBAP, CCBA, PMI-PBA, or other BA certification. • Experience with Agile tools (Jira, Confluence, Azure DevOps). • Exposure to data analysis, SQL, or BI/reporting tools. • Experience in change management and stakeholder engagement. • Industry-specific knowledge (ecommerce, promotional products, or relevant domain).

🏖️ Benefits

• Must be amenable to work on graveyard shift