Outbound Sales Rep – Cold Caller

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BEL USA LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1995

🤝 B2B

🛍️ eCommerce

B2B • eCommerce

BEL USA LLC is a US-based promotional products distributor and e-commerce retailer. The company operates a 340,000-square-foot automated facility that holds large inventory and emphasizes fast turnaround times and end-to-end customization. With user-friendly websites and a focus on affordable, high-quality promotional items, BEL USA serves businesses and organizations seeking branded merchandise, and highlights a strong workplace culture and multiple locations (Miami, FL and Pasig City, PH).

📋 Description

• Utilize targeted prospect lists to execute a high volume of outbound calls and emails, introducing DiscountMugs.com’s branded merchandise solutions and value proposition. • Conduct needs-based conversations with prospective clients and recommend appropriate branded product solutions. • Generate qualified leads and schedule appointments or demos, transitioning warm opportunities to the sales team as appropriate. • Engage both existing and prospective customers by asking insightful questions, actively listening to pain points, and clearly articulating how our products address their needs. • Maintain a positive, confident, and professional phone presence; act as a frontline representative of the DiscountMugs.com brand. • Work effectively in a fast-paced environment while meeting or exceeding outreach, activity, and scheduling targets. • Accurately document all call activities, lead status, outcomes, and follow-up tasks in the CRM; provide regular performance and activity updates. • Collaborate closely with marketing and sales to refine prospect lists, messaging, and call scripts, sharing feedback from customer interactions. • Continuously build product and industry knowledge, adapting your approach based on feedback and handling rejection with resilience.

🎯 Requirements

• High school diploma or equivalent required. • Proven experience in outbound calling, cold calling, telesales, B2B prospecting, or similar roles focused on generating new business. • Exceptional verbal communication skills, including the ability to adapt to different personalities, keep conversations engaging, listen actively, ask meaningful questions, and clearly articulate value. • Comfortable making a high volume of calls each day, handling rejection professionally, and maintaining motivation and momentum. • Strong organizational skills with the ability to manage a pipeline, prioritize follow-up tasks, and use a CRM effectively. • Self-motivated, energetic, and goal-oriented; you take initiative and proactively drive results. • Team-oriented mindset combined with the ability to work independently; you monitor your own metrics and maintain a consistently positive attitude. • Genuine, outgoing presence and confident “phone voice” (and video when needed); you believe relationships open doors and are committed to building trust with every interaction. • Preferred: Experience in the promotional products, branded merchandise, or print-on-demand industry. • Comfortable speaking with business decision-makers, including owners, marketing leaders, and event coordinators. • Familiarity with outreach tools, dialers, CRM workflows, and basic data entry and analysis.