Senior Product Operations Manager

Job not on LinkedIn

🔥 4 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

⚡️ Product Operations

👻 Ghost score 12%

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Logo of Berlitz US

Berlitz US

1001 - 5000 employees

Founded 1878

📚 Education

💼 Consulting

🤝 B2B

Education • Consulting • B2B

Berlitz US is the United States arm of Berlitz Corporation, a language training and cultural‑services provider. It delivers language instruction for adults, children and teens through private and group classes, online/on‑demand and in‑person programs, plus study‑English-in-the-USA offerings. Berlitz also provides corporate and government language training, cultural consulting, language testing and translation services, using its long‑established Berlitz Method (an immersive approach) to tailor flexible programs for individuals and organizations.

📋 Description

• Coordinate across Group Product Managers and product teams to surface and resolve decisions • Lead daily stand-ups and recurring delivery ceremonies with engineering • Partner with engineering leads to troubleshoot and unblock delivery issues • Lead triage for cross-cutting bugs and defects, including identification, prioritization, and ownership assignment • Identify delivery bottlenecks and compliance gaps and implement scalable processes • Own the platform-wide program for country-specific regulatory and functional requirements • Lead consolidation of data processing, marketing, and cookie consent management into a consistent platform framework • Build the platform back office for technical support • Interface with the GTM team • Own roadmap and experience decisions for a global platform product portfolio

🎯 Requirements

• 6+ years of product management experience, including platform or delivery-focused roles • Proven ability to work across multiple teams and stakeholders to drive decisions quickly in ambiguous or contested situations • Strong operational rigor; comfortable running ceremonies, triage processes, and cross-team workflows • Experience working closely with engineering on troubleshooting and delivery issues • Technical fluency • Experience owning a partner-facing or multi-market product • Sensitivity to regional variation across a large footprint • Excellent communication skills and ability to influence senior stakeholders without direct authority • Bias toward action and strong prioritization instincts • Experience in a platform or infrastructure product role at a multi-market or global company preferred • Background working with legal/compliance teams on regulatory rollouts, especially consent management programs preferred • Experience setting up or scaling incident management, bug triage, or internal support tooling preferred • Experience with franchise, partner, or multi-tenant portal products preferred

🏖️ Benefits

• Inclusive global workplace with equal opportunity to belong, contribute, and grow • Opportunity to shape the future of a global company undergoing significant transformation • Genuine organizational leverage and visibility into the whole product landscape • Cross-functional credibility preparing for future leadership roles • Opportunity to build greenfield platform capabilities, including centralized consent management

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