Field Service Technician

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🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $60k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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BestPack Packaging Systems

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1984

🤝 B2B

🔧 Hardware

B2B • Hardware

BestPack Packaging Systems is a U. S. -based manufacturer and distributor of industrial packaging equipment and consumables. The company designs and supplies carton sealers, tape heads, box erectors, shrink-wrap machines, pallet wrappers, flow wrappers, sealing tapes (including custom printed tape), and stainless options for food and pharmaceutical use. BestPack focuses on B2B customers such as distributors, e-commerce fulfillment centers, and food, agriculture and pharmaceutical processors, and offers support programs, training, a distributor portal, and tools for generating quotes and requesting manuals.

📋 Description

• Troubleshoot, repair, install, and adjust industrial machinery and pipeline distribution systems • Install, calibrate, maintain, test, troubleshoot and repair industrial electrical instrumentation, equipment and associated electrical/electronic controls and related devices for continuity, current, voltage and resistance • Read and interpret drawings, blueprints, schematics, and electrical code specifications to determine layout of industrial electrical equipment installations • Provide HMI and PLC controls support during installation of new equipment, and provide ongoing service and support to the installed base of equipment • Identify and resolve equipment malfunctions, working with manufacturers and field representatives as necessary • Complete and turn in field reports that capture all time and work completed on site • Provide diagnostic analysis, repair, and preventative maintenance to customers • Calibrate, monitor, repair, and maintain inverter, controllers, relays, and industrial sensors • Install, examine, and replace or repair electrical wiring, receptacles, switch boxes, and other electrical components • Comply with preventive maintenance programs and record keeping of repairs and upgrades • Complete on-site system audits and evaluations • Practice and adhere to all safety and training • Respond to work order requests in a timely fashion • Regular travel, up to 80% • Technical support and communication - onsite, over the phone, and electronically • Maintain relationship with sales team, distributor network, and end users

🎯 Requirements

• 4+ years experience in machinery or other related fields • Proven field service experience • Effective written and verbal communication skills with all levels of an organization • Basic Intermediate Electrical (read schematics, troubleshooting, parts replacement) • Basic Intermediate Programming (familiar with Ladder Logic, PLC, HMI Design and Programming, C++ logic changes) • Demonstrated experience with and understanding of diagnosing and programming of Allen Bradley and PLC operations • Familiarity with industrial tools and equipment • Ability to work under pressure with strict deadlines and adapt to changing work schedules • Ability to handle physical workload • Clean driving record • Ability to travel • Ability to lift up to 75 pounds

🏖️ Benefits

• Free uniforms • Health insurance • Paid time off • Vision insurance • 401(k) • 401(k) matching • Bonus based on performance • Dental insurance