Better Health Partnership
Healthcare Insurance • Social Impact • Non-profit
Better Health Partnership is a regional health improvement collaborative based in Northeast Ohio, led by community stakeholders from various sectors. The organization focuses on advancing system-level change to achieve exceptional health value and eliminate health disparities. By fostering collaboration across sectors, Better Health Partnership addresses the social determinants of health, improves health outcomes for individuals with chronic conditions, and closes equity gaps. It connects patients with necessary healthcare and social services, such as housing and food resources, through initiatives like the Better Health Pathways HUB. The organization emphasizes data-informed improvements, shared learning, and equitable population and community health.
Revenue Operations Lead
Job not on LinkedIn
September 12
Better Health Partnership
Healthcare Insurance • Social Impact • Non-profit
Better Health Partnership is a regional health improvement collaborative based in Northeast Ohio, led by community stakeholders from various sectors. The organization focuses on advancing system-level change to achieve exceptional health value and eliminate health disparities. By fostering collaboration across sectors, Better Health Partnership addresses the social determinants of health, improves health outcomes for individuals with chronic conditions, and closes equity gaps. It connects patients with necessary healthcare and social services, such as housing and food resources, through initiatives like the Better Health Pathways HUB. The organization emphasizes data-informed improvements, shared learning, and equitable population and community health.
📋 Description
• Diagnose funnel gaps, leakage points, and handoff friction and design fixes to lift conversion across stages (lead qualification, insurance verification, SWO retrieval, shipment, resupply) • Drive AOV improvement through pricing/packaging experiments, upsell opportunities, and optimized member flows • Partner with leadership to set revenue KPIs and own dashboards, reporting, and insights • Collaborate with Product and Member Experience to improve post-onboarding retention, resupply rates, and LTV • Identify high-leverage AI opportunities and pilot/scale AI-enabled workflows that improve speed, reduce cost, and lift win rates • Act as the internal AI champion to ensure adoption is real and measurable • Stand up and optimize systems across CRM, funnel stages, and reporting; hack together workflows then operationalize them • Reduce cycle time in core revenue processes (SWO retrieval, payer integration, member onboarding) • Pressure-test assumptions, analyze tradeoffs, define and track quarterly revenue + AI OKRs • Translate strategic priorities into operational execution with documented processes for scale • Act as connective tissue across Marketing, Enrollment, and RCM to ensure GTM alignment from lead generation through retention
🎯 Requirements
• 6+ years in Revenue Operations, GTM Ops, BizOps, growth, or consulting with proven cross-functional impact across marketing, sales/enrollment, and post-sale operations • A track record of driving measurable revenue improvement (conversion lift, AOV growth, retention/resupply impact) • Experience identifying, piloting, and scaling AI/automation tools across business workflows • Strong analytical toolkit (SQL, Sheets/Excel, dashboards, BI tools) • Hands-on system builder - comfortable hacking solutions quickly, then operationalizing them • Strategic thinker who brings their own perspective vs. just taking orders • Comfort in ambiguity, bias for action, and ability to influence across teams • Healthcare, regulated industries, or marketplace experience is a plus • Startup experience strongly preferred
🏖️ Benefits
• Competitive Salary • Healthcare & Dental • Flexible PTO • Full Remote Flexibility • Joining a leadership team driven to improving the lives of those living with chronic conditions
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