Claims UAT Analyst

🕒 April 24

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Logo of biBerk Business Insurance

biBerk Business Insurance

51 - 200 employees

🤝 B2B

💸 Finance

B2B • Finance

biBerk Business Insurance is a digital-first insurance provider focused on small business insurance, offering policies such as workers' compensation, professional liability (E&O), general liability, business owners policies (BOP), commercial auto, umbrella, and cyber coverage. Part of the Berkshire Hathaway Insurance Group and backed by A++ rated carriers, biBerk lets small businesses get online quotes, purchase policies, manage claims and documents, and access resources to simplify insurance. The company serves a wide range of small business industries (e. g. , restaurants, retail, contractors, IT, healthcare) and emphasizes instant coverage, cost savings, and direct-to-business underwriting.

📋 Description

• Conduct User Acceptance Testing (UAT) on all new features, bug fixes, and enhancements for the claims system. • Document and communicate test results, defects, and recommendations for improvement. • Partner with Claims Systems Team to write clear specific actions for system changes. • Collaborate with claims leadership to identify process gaps. • Assist in data validation and integrity checks for regulatory reporting and compliance. • Participate in workflow evaluations to ensure service level objectives are met. • Support Claims Compliance by ensuring that all compliance-related changes are implemented effectively and accurately across all platforms. • Provide feedback to management and IT on system performance. • Support training initiatives as needed. • Contribute to continuous improvement projects of the claims system. • Promote strong collaboration with cross-functional teams to ensure alignment on business goals.

🎯 Requirements

• Strong analytical and problem-solving skills with attention to detail • Excellent communication and documentation skills. • Ability to work independently and in a team environment. • Proficiency with Microsoft Office Suite • SQL Experience is a plus • Azure DevOps experience is a plus • Familiarity with claims systems and insurance workflows required

🏖️ Benefits

• Medical (PPO/HDHP), vision, disability, and life insurance. • Enhanced dental plan with orthodontia coverage in addition to a standard plan. • Generous PTO plan for all benefit-time eligible employees. • Paid company holidays and 4 floating holidays. • Paid parental leave. • Employee Retirement Savings Plan/401(k) with company match and immediate vesting. • Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs. • Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment. • Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs. • Voluntary benefits that include accident, critical illness, and hospital indemnity. • Employee discount and rewards program on travel, tickets, electronics, home, and more.

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