Clinical Solutions Manager

🕒 February 11

🐻 Alaska – Remote

🐻 Alaska – Remote

💵 $120k - $170k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

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BioIntelliSense, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

🧬 Biotechnology

⚕️ Healthcare Insurance

☁️ SaaS

💰 $45M Series B on 2021-07

Biotechnology • Healthcare Insurance • SaaS

BioIntelliSense, Inc. is a medical technology company focused on providing continuous patient monitoring solutions via wearable devices. The company's flagship product, the BioButton, is a medical-grade wearable device designed for continuous remote monitoring of vital signs and health status. BioIntelliSense's solutions are intended for use in both hospital and home settings, supporting virtual care programs with clinical-grade accuracy. The company emphasizes data analytics and early detection of adverse health trends, aiming to enhance patient care, workflow efficiency, and cost-effectiveness in healthcare settings. Their technology has been recognized with various awards and partnerships globally to expand its patient monitoring capabilities.

📋 Description

• Lead complex customer implementations including reviewing customer’s use cases, determining product solutions, establishing success metrics, supporting the development of clinical workflows and implementation roadmaps • Build customer relationships to ensure programs meet customer requirements and BioIntelliSense capabilities assuring long-term sustainability • Train and educate customers on BioIntelliSense product offerings and value proposition • Provide ongoing support and post-implementation improvement and optimization • Coordinate with sales/business development, product, data science, customer care and operations teams to ensure successful customer programs • Contribute clinical expertise to the end-to-end BioIntelliSense solution, offering support internally and externally • Gather and analyze customer feedback to identify areas for improvement and to enhance the overall customer experience • Evaluate program processes and outcomes to recommend and implement improvements for greater efficiency and customer satisfaction • As needed, coordinate with the sales team to partner with customers during the sales process to understand customer needs and develop a value proposition and business case

🎯 Requirements

• Bachelor's degree in a clinical or health-related field (e.g., Nursing, Health Sciences, Respiratory Therapy) and a current clinical credential/licensure (e.g., RN, RT/RRT) • 10+ years of professional work experience in a healthcare clinical or hospital setting • 3+ years of professional work in a clinical consulting role with a healthcare company is preferred • Some remote patient monitoring or telehealth experience preferred • Demonstrated strong organization, time management and project management skills • Understanding of HIPAA requirements and compliance • Strong communication and relationship management skills, in both pre-sales and post-sales environments • Demonstrated ability to effectively communicate with customer, managers, clinicians/practitioners and executives on product, clinical expectations, technical integration, and business process • Proficient in Excel, Word and PowerPoint and ability to independently produce documents • Ability to manage and complete programs in a timely manner

🏖️ Benefits

• Robust Medical, Dental and Vision Plans • STD, LTD, Insurance Plans • HSA and Flexible Spending Accounts • Safe Harbor 401(k) Plan with 3% Employer Contribution with immediate vesting • FlexVTO (flexible vacation plans), Sick Leave, 11 Company Holidays • Home Office Benefits Stipend