Senior ServiceNow Developer

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BizTech Fusion

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2022

💼 Consulting

🤝 B2B

🔒 Cybersecurity

Consulting • B2B • Cybersecurity

BizTech Fusion is an agile IT consulting and professional services firm that delivers Microsoft-focused modern work, unified communications, network engineering, cybersecurity, and managed IT services to businesses and government clients. The company provides application and software development (web and mobile), endpoint protection, Windows Autopilot, Microsoft Teams Phone and collaboration solutions, program and project management, talent acquisition/staff augmentation, and value-added reseller/managed support offerings. BizTech Fusion holds government contracting credentials and regional DBE/MBE classifications, operates offices in Washington, DC and Columbia, MD, and is a Microsoft Solutions Partner with a Microsoft Teams specialization.

📋 Description

• Design, develop, configure, and maintain ServiceNow applications, workflows, and platform capabilities • Implement and manage Service Request workflows and Service Catalog offerings • Develop and maintain integrations between ServiceNow and enterprise platforms • Develop and optimize workflow automation and orchestration within ServiceNow • Configure and customize ServiceNow applications, forms, user interfaces, and automation logic • Develop dashboards, reports, and operational metrics within ServiceNow • Collaborate with infrastructure, cybersecurity, and platform engineering teams • Support platform lifecycle activities, including testing, release management, deployment • Provide production support and troubleshooting for the ServiceNow platform • Document system configurations, updates, and operational procedures • Support implementation of AI-enabled ServiceNow capabilities

🎯 Requirements

• Minimum 8–10 years of experience in enterprise IT development or engineering roles • At least 4 years of hands-on ServiceNow development experience • Strong experience developing and maintaining ServiceNow ITSM capabilities • Experience implementing ServiceNow Service Desk and IT Operations Management (ITOM) • Familiarity with Splunk Enterprise or Splunk Enterprise Security for log analysis • Experience integrating ServiceNow with enterprise monitoring, security, and operational tools via REST APIs, XML, or JSON-based integrations • Strong understanding of enterprise IT architecture, networking concepts, and security operations environments • Experience supporting environments aligned with government compliance frameworks • Knowledge of AI-enabled automation within ServiceNow is preferred but not required • 8+ years of experience in enterprise IT development, platform engineering, or automation roles • ServiceNow Certified System Administrator (CSA) preferred. • Knowledge of ServiceNow AI and automation capabilities preferred.

🏖️ Benefits

• Clearance- US Citizen and must be able to pass drug screening, background investigation and obtain Public Trust