Applied AI Engineer

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BJAK

51 - 200 employees

🛍️ eCommerce

🏪 Marketplace

eCommerce • Insurance • Marketplace

BJAK is a leading online platform in Southeast Asia that offers comprehensive automobile insurance comparison services. The company enables Malaysian users to compare and purchase auto insurance from multiple insurers efficiently, providing considerable savings and convenience. BJAK is renowned for its user-friendly digital platform that allows quick insurance and road tax renewals, offering discounts up to 11%. With a strong emphasis on customer service, BJAK also provides 24/7 roadside assistance, accident support, and replacement vehicles. It is a pioneer in the insurance comparison sector in the region and has facilitated significant savings for millions of car owners.

📋 Description

• Build AI-powered product features integrated into real insurance workflows. • Design and optimize LLM-based interactions across customer and internal systems. • Develop prompts, reasoning flows, and structured AI outputs for production use cases. • Evaluate model performance using real-world data, feedback loops, and experiments. • Improve reliability of AI outputs through guardrails, fallback logic, and validation layers. • Work closely with backend engineers to integrate AI capabilities into APIs and workflows. • Design and implement AI-driven automation features (chat, recommendations, decision support). • Analyze user behavior and model responses to continuously improve AI performance. • Collaborate with product, design, and engineering teams to ship end-to-end AI features. • Contribute to AI system design decisions focused on usability and real-world impact.

🎯 Requirements

• Strong software engineering background in production environments. • Experience working with LLMs (OpenAI, Anthropic, or open-source models). • Familiarity with prompt engineering, structured outputs, and tool use patterns. • Experience building or integrating AI features into real products. • Strong understanding of API-based system integration. • Ability to evaluate AI outputs critically using data and user feedback. • Experience with experimentation, A/B testing, or evaluation frameworks. • Strong product sense and focus on user experience. • Comfortable working in fast-paced, globally distributed teams.

🏖️ Benefits

• Build AI-Powered Products - Work on real-world insurance automation systems. • Global Engineering Organization - Collaborate across multiple countries. • International Impact - Products used by millions across Southeast Asia and beyond. • Learning & Development Budget - Support continuous AI and engineering growth. • High Ownership Culture - Own AI features end-to-end. • Modern Engineering Practices - Focus on real-world reliability and scale. • Career Growth - Fast-moving AI product environment. • Competitive Compensation - Attractive salary package. • Fully Remote - Work remotely with globally distributed teams.

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