Technical Product Manager, AI Systems

🕒 April 30

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BJAK

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

🏪 Marketplace

eCommerce • Insurance • Marketplace

BJAK is a leading online platform in Southeast Asia that offers comprehensive automobile insurance comparison services. The company enables Malaysian users to compare and purchase auto insurance from multiple insurers efficiently, providing considerable savings and convenience. BJAK is renowned for its user-friendly digital platform that allows quick insurance and road tax renewals, offering discounts up to 11%. With a strong emphasis on customer service, BJAK also provides 24/7 roadside assistance, accident support, and replacement vehicles. It is a pioneer in the insurance comparison sector in the region and has facilitated significant savings for millions of car owners.

📋 Description

• Research and define end-to-end AI system requirements from capability to behavior to user impact • Translate model capabilities, data constraints, and evaluation results into clear product and system decisions • Make hard trade-offs across quality, latency, cost, reliability, and UX • Define and evolve evaluation frameworks across offline metrics, online experiments, and human feedback • Own product quality end-to-end - correctness, predictability, and user trust

🎯 Requirements

• Strong grounding in computer science fundamentals, including algorithms, data structures, and system design. • Solid understanding of ML fundamentals and how modern AI systems behave in production. • Comfort reading, reviewing, and discussing technical design documents. • Hands-on exposure to AI-powered products, including LLM-based systems. • Experience working with model evaluation, prompt or pipeline iteration, and feedback loops. • Strong intuition for model limitations, hallucinations, bias, and drift. • Significant experience owning complex, technical products end-to-end. • Proven ability to work closely with senior engineers and ML teams. • Strong judgment and decision-making ability in ambiguous, fast-moving environments. • Ability to balance ambition with technical and operational reality.

🏖️ Benefits

• Work closely with ML, backend, and mobile engineers on system design, evaluation, and iteration • Drive execution with clear specs, strong judgment, and disciplined prioritization