Senior Incident Responder

🔥 8 hours ago

🇸🇬 Singapore – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 20%

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Blackpanda

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

💼 Consulting

🛡️ Insurance

🔒 Cybersecurity

💰 $15M Series A on 2023-01

Consulting • Insurance • Cybersecurity

Blackpanda is a regionally focused cybersecurity SaaS company providing an integrated cyber emergency response and resilience platform. It offers the IR-1 subscription that combines fixed-cost, 24/7 incident response credits, continuous attack surface management and vulnerability scanning, dark web monitoring, and automated access to cyber insurance underwritten via its platform. Blackpanda also provides incident response consulting, digital forensics, compromise assessments, tabletop exercises and other readiness services primarily targeted at MSPs, distributors, and enterprise customers in the Asia–Pacific market.

📋 Description

• Lead live incident response engagements end-to-end, including scoping, containment, evidence acquisition, forensic analysis, and final reporting • Run technical investigations across Windows, Linux, macOS, and cloud environments • Manage multiple concurrent engagements while maintaining quality • Own chain of custody, evidence handling, deliverable quality, and client experience • Participate in on-call triage for retainer and IR-1 activations • Deliver initial containment advice promptly after triage calls • Scope incidents directly with clients and define plans, deliverables, and commercial terms • Serve as senior technical point of contact throughout engagements • Advise on remediation, recovery, and hardening • Identify when to involve legal, insurance, or specialist services • Guide junior responders by assigning work, reviewing output, and coaching tradecraft and judgement • Share knowledge through writeups, internal training, walkthroughs, and mentoring • Lead delivery through others while maintaining technical quality • Contribute to playbooks, tooling, automation, and methodology • Bring engagement lessons back into the practice • Adopt AI and automation to improve work speed and quality • Report to a Response Director

🎯 Requirements

• At least 3 years of full DFIR caseload experience • Client-facing incident response experience in consultancy, MSSP IR team, or in-house CSIRT handling real incidents • Ability to lead investigations end-to-end across BEC, ransomware, data breach, compromise assessment, insider, and digital forensics cases • Strong technical depth across Windows, Linux, and macOS • Working comfort with at least one major cloud provider: AWS, Azure/M365, or GCP • Scripting ability in Python, Bash, or PowerShell sufficient to build collection, parsing, or automation tooling without supervision • Professional written and spoken English • Ability to author client deliverables, run client meetings, and represent Blackpanda in high-stakes situations • Sound judgement under ambiguity and calm under pressure • Preferred: SANS/GIAC certifications such as GCFA, GCIH, GNFA, GCFR, or GREM; or CISSP/OSCP • Preferred: hands-on experience with EDR, SIEM, and forensic tooling • Preferred: fluency in additional market languages such as Japanese, Mandarin, Cantonese, Korean, Bahasa Malaysia/Indonesia, or Tagalog • Preferred: mentoring or training junior responders • Preferred: contribution to tooling, automation, methodology, open-source, or internal improvements • Ability to work reliably across Asia-Pacific and Japan business hours, roughly GMT+7 to GMT+10 • Willingness to join the response on-call rotation • Secure, private working space and stable, high-speed internet connection suitable for sensitive client evidence • Occasional travel for on-site engagements and attendance at the annual week-long Tribe Onsite

🏖️ Benefits

• 40 days paid leave per year inclusive of public holidays • Comprehensive corporate health plan with medical and dental coverage • Opportunities for inter-office travel • Required annual week-long Tribe Onsite meet-up • $5000 USD/year professional training budget, subject to manager approval and a 12-month retention requirement • Competitive base salary with performance-based variable compensation tied to market results • Equity participation in Blackpanda's growth • Real engagements from day one, with a clear path into leading more complex cases, technical specialisation, and broader team leadership

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