Operations Manager

🔥 3 minutes ago

🇪🇬 Egypt – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

👻 Ghost score 19%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BlackStone eIT

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

BlackStone eIT is a global technology company specializing in transformative enterprise solutions and intelligent design. The company offers a wide range of innovative products and services, including augmented reality, blockchain, intelligent chatbots, emotion scanning, optical character recognition, robotics, facial and object recognition, and smart analytics. With a strong focus on digital innovation, BlackStone eIT provides customized solutions such as Arabic NLP engines, digital workplaces, facial attendance tracking, and schedulers. They aim to drive significant impact for forward-thinking brands through their expertise in cutting-edge technologies and exceptional user experiences. BlackStone eIT operates in various sectors, enhancing business efficiency and customer engagement worldwide.

📋 Description

• Manage end-to-end onboarding for new joiners across all geographies in coordination with HR, IT, and Finance. • Procure, prepare, hand over, and track employee equipment. • Oversee offboarding, including equipment recovery, insurance cancellations, and documentation. • Handle employee medical insurance enrollment on joining and cancellation on exit. • Manage employee visa issuance, renewals, and cancellations across the UAE, KSA, Jordan, and Egypt. • Coordinate with PROs and government authorities. • Track visa, permit, and commercial registration expiry dates. • Oversee company commercial licenses across jurisdictions. • Ensure compliance with regional labor laws in the UAE, KSA, Jordan, Egypt, and the US. • Review and approve Operations-originated payroll inputs, including expense additions, deductions, and reimbursements. • Ensure country-level payroll and expense submissions are accurate, complete, and timely. • Coordinate with HR Payroll to resolve payroll variances and exceptions. • Supervise country Operations coordinators and support staff across regional offices. • Manage office leases, facilities, utilities, maintenance, and vendor contracts. • Oversee travel, accommodation, and transportation logistics. • Manage medical insurance renewals and provider relationships. • Monitor administrative and facilities budgets for cost savings. • Document, standardize, and continuously improve operational processes. • Identify operational gaps, manual workarounds, and automation opportunities; present recommendations to the Chief Process Officer. • Support company-wide reporting, compliance checks, and operational audits. • Report directly to the Chief Process Officer.

🎯 Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field. • 7–10 years of experience in multi-country operations, office management, or administrative leadership roles. • Proven track record managing a distributed team across multiple geographies and time zones. • Hands-on experience with visa, immigration, and government liaison processes in KSA, UAE, and/or Jordan. • Experience managing medical insurance programs and vendor contracts. • Demonstrated ability to build and enforce operational procedures in environments with inconsistent or absent processes. • Strong working knowledge of regional labor and compliance frameworks across KSA, UAE, Jordan, and Egypt. • Proficiency in MS Office and experience working with ERP or operational management systems. • Flexible to work across multiple time zones and working week structures (Saturday–Wednesday for KSA; Monday–Friday for Egypt and Jordan). • Ability to design, document, and enforce processes and hold teams accountable. • Comfortable managing country-level operations remotely without physical oversight. • Experienced in managing mixed-capability teams and adapting communication styles and performance management accordingly. • Structured and concise in managing upward; knows what/when to escalate and maintains composure under pressure. • Approaches colleagues as internal customers to provide efficient, professional, and friction-free support. • Resolves operational blockers independently and escalates only what genuinely requires senior intervention. • Rigorous in record-keeping, tracking deadlines, and maintaining compliance documentation. • Prior experience in an IT staffing, systems integration, managed services, or professional services environment is advantageous. • Experience coordinating payroll inputs across multi-currency, multi-country payroll cycles is advantageous. • Experience managing equipment procurement and asset tracking for a dispersed, consultant-heavy workforce is advantageous. • Very good English language proficiency for KSA and UAE coordination is advantageous.