Team Leader – Corporate Operations, CCAM

🔥 51 minutes ago

🇪🇬 Egypt – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mashreq

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1967

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.

📋 Description

• Manage and authorize Corporate Banking account opening and account maintenance activities processed by CCAM • Review and authorize account opening documentation for Corporate, Commercial, Government, Financial Institutions, MNC, Special Assets, and Investment Banking clients • Ensure accurate maintenance of customer records, account structures, mandates, and authorized signatory information • Review and authorize corporate fixed deposit placements, rollovers, liquidations, and related financial transactions within delegated authority limits • Support KYC remediation, regulatory reviews, audit observations, and data correction initiatives • Ensure compliance with AML, Sanctions, Regulatory, Compliance, and Operational Risk requirements • Monitor controls, escalate exceptions and high-risk cases, and support internal, external, compliance, and regulatory audits • Ensure requests meet SLAs, maintain processing accuracy of 99% or above, monitor workflow queues, and prioritize critical requests • Optimize resource utilization and workload distribution across the team • Coordinate with Relationship Managers, Coverage Teams, Trade Sales, Product Teams, Compliance, Operations, Credit, and Technology teams • Act as a primary escalation point for operational issues impacting client servicing • Prepare Daily, Weekly, and Monthly MIS reports on volumes, productivity, SLA performance, quality, and pending inventory • Analyze operational trends and identify process improvement and automation opportunities • Provide management updates on regulatory remediation, audit actions, backlog reduction, and operational risk matters • Ensure compliance with UAE Central Bank regulations and internal governance requirements • Maintain confidentiality and integrity of customer information

🎯 Requirements

• Minimum 5-7 years of experience in Corporate Banking Operations, Centralized Account Management, Client Onboarding, or Account Services • Experience in handling Corporate, Commercial, Financial Institution, and Government Banking clients preferred • Experience in managing operational teams and service delivery functions • Comprehensive knowledge of Corporate Banking Operations, Account Management, KYC/CDD requirements, AML regulations, and customer lifecycle management • Good understanding of Corporate Banking products, Trade Finance operations, Fixed Deposits, Digital Banking services, and customer onboarding processes • Knowledge of regulatory requirements, operational risk management, and audit controls • Strong leadership and team management capabilities • Excellent stakeholder management and communication skills • Strong analytical and problem-solving abilities • Ability to manage multiple priorities under tight deadlines • Strong attention to detail and risk awareness • Proficiency in banking systems, workflow applications, and Microsoft Office tools • Bachelor's Degree in Business Administration, Finance, Banking, Commerce, or related discipline • Professional certifications in Banking Operations, AML, Compliance, or Risk Management will be an added advantage