
201 - 500 employees
🤖 Artificial Intelligence
🏢 Enterprise
☁️ SaaS
Artificial Intelligence • Enterprise • SaaS
BlackStone eIT is a global technology company specializing in transformative enterprise solutions and intelligent design. The company offers a wide range of innovative products and services, including augmented reality, blockchain, intelligent chatbots, emotion scanning, optical character recognition, robotics, facial and object recognition, and smart analytics. With a strong focus on digital innovation, BlackStone eIT provides customized solutions such as Arabic NLP engines, digital workplaces, facial attendance tracking, and schedulers. They aim to drive significant impact for forward-thinking brands through their expertise in cutting-edge technologies and exceptional user experiences. BlackStone eIT operates in various sectors, enhancing business efficiency and customer engagement worldwide.
🔥 0 minutes ago
🗣️🇸🇦 Arabic Required
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201 - 500 employees
🤖 Artificial Intelligence
🏢 Enterprise
☁️ SaaS
Artificial Intelligence • Enterprise • SaaS
BlackStone eIT is a global technology company specializing in transformative enterprise solutions and intelligent design. The company offers a wide range of innovative products and services, including augmented reality, blockchain, intelligent chatbots, emotion scanning, optical character recognition, robotics, facial and object recognition, and smart analytics. With a strong focus on digital innovation, BlackStone eIT provides customized solutions such as Arabic NLP engines, digital workplaces, facial attendance tracking, and schedulers. They aim to drive significant impact for forward-thinking brands through their expertise in cutting-edge technologies and exceptional user experiences. BlackStone eIT operates in various sectors, enhancing business efficiency and customer engagement worldwide.
• Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives. • Produce high-quality BRDs, user stories / PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery. • Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs. • Map as-is / to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance). • Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data. • Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives. • Mentor junior Business Analysts and uphold the team’s BA methodology and standards.
• Bachelor’s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred. • 6+ years of hands-on Business Analysis experience, with a strong track record in government / public-sector digital services in the UAE / GCC. • Proven greenfield requirements experience — not limited to ERP configuration or pre-sales. • Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria). • Process modelling: BPMN 2.0, swimlanes, as-is / to-be (Visio, Lucidchart, Camunda, or draw.io). • Backlog management and Agile delivery with Azure DevOps (or Jira). • Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English). • Hands-on AI proficiency: prompt engineering and AI-assisted analysis / documentation, with disciplined validation and data-sensitivity judgment. • Familiarity with eServices, digital-government standards, and the UAE government context. • Experience with ECM / document management, omni-channel service delivery, and UAE PASS integration. • Wireframing / prototyping (Figma) and basic data / BI awareness (Power BI)
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