Team Manager – Senior Coordinator, Community Services

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🕒 April 13

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Beatrice Loving Heart

51 - 200 employees

⚕️ Healthcare Insurance

🤝 Non-profit

🌍 Social Impact

Healthcare Insurance • Non-profit • Social Impact

Beatrice Loving Heart is a dedicated organization providing quality case management services aimed at helping individuals thrive in their homes and communities. They support various groups, including children, youth, adults, and seniors, linking them to essential resources while respecting their dignity and rights. Their comprehensive programs encompass community care coordination, managed care case management, and advocacy initiatives, with a commitment to a person-centered philosophy and community collaboration.

📋 Description

• Assist clients in the state of Maryland. • Coordinate and work with the Training Team to facilitate the training of new hires • Evaluate the client's capacities to assist in the development of plans of service for coordination services. • Promote positive health behaviors to support optimal health and well-being. • Establish telephone contact with all clients, family members, and caregivers to assist with the coordination of services while monitoring the existing plans of service. • Willingness to provide on-site visits to Individuals and coordinate a person-centered Plan of Service • Gather information to assist in the development of plans of service provided to clients. • Manage multiple priorities and tasks with the flexibility to improve services rendered to clients. • Uphold the organizations contractual billing guidelines when documenting activities in the system. • Collaborate with Social Workers, Registered Nurses, and others to assist Individuals with complex medical/psychological needs. • Educate clients on what self-direction is, its philosophy, and purpose, and assist with accessing resources. • Implement critical thinking in assessing and resolving complex client-related crises. • Assist clients with transitions from nursing or assisted living facilities to independence within the community. • Access internal and external resources for clients and collaborate with local community agencies and providers to achieve optimal client-desired outcome measures.

🎯 Requirements

• Masters degree in health/human services or related fields (psychology, sociology, counseling, physical therapy, social work, and any relevant field) • Minimum of three years experience in case management. • Must possess oral and written communication skills. • Ability to conduct research on a computer and other sources. • Ability to use Microsoft Office, Excel, and PowerPoint. • Ability to write routine reports and correspondence. • Ability to communicate effectively with individuals with varied cognitive abilities to establish professional relationships. • Ability to read and interpret documents such as employment paperwork, assessment reports, and procedure manuals. • Must possess a valid Maryland driver's license and reliable transportation. • Ability to work with little to no supervision, manage own schedule, prioritize and perform multiple tasks effectively. • Commitment to uphold the core values and mission of Beatrice Loving Heart and its dedication to those we serve.

🏖️ Benefits

• Competitive pay, including mileage reimbursement! • Extensive benefits, including gym membership discounts at major gyms including LA Fitness and Planet Fitness • Excellent recreational discounts across Maryland (including, but not limited to, movie theaters and amusement parks) • Paid vacation • Sick leave accrual including paid holidays. • Employer-paid training. • Employer-provided laptop and cell phone, and printer!

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