Product Designer – CRM

🕒 May 1

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Blink UX

51 - 200 employees

Founded 2000

Design

Blink UX is a user experience research and design firm that applies evidence-driven design principles to create innovative and memorable products for clients. The company emphasizes the importance of user experience in shaping perception of brands. Its research-led approach helps in crafting superior design solutions, which are not only functional but also aesthetically appealing. Blink UX is known for its work with prestigious clients including NASA, Amazon, Atari, and the New York Times. The company focuses on prototyping and collaborative design processes that align organizations and enhance user experiences.

📋 Description

• Leading and executing on innovative and engaging digital products that delight customers and drive business results. Working within cross-functional product development team(s) – producing deliverables and artifacts, including requirements visualization, participatory design, concept models, scenarios, user journeys/flows, wireframes, interactive prototypes, and visual designs • Providing feedback and direction to ensure intuitive and innovative solutions and driving consistency following established experience design principles and guidelines – in compliance with the design systems and branding • Providing constructive feedback to other Product Designers to ensure the team is delivering high-quality, data-driven experience designs and visual designs • Partnering with UX researchers and other product leaders to test and optimize the end-to-end digital experience, for the purpose of maintaining cohesion across the broader digital ecosystem and solving cross-application design challenges • Assessing and optimizing the performance of new existing products and services by conducting/participating in usability testing and interpreting analytics data • Presenting work to product stakeholder and leadership teams • Partnering with the development and design system teams to ensure design solution is implemented correctly and consistently • Creating user journey maps, workflows, personas, day-in-the-life scenarios, and use case summaries to help deepen the organizational understanding of our users • Facilitating design-centered workshops with cross-functional stakeholders based on opportunities identified through research

🎯 Requirements

• Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience • Driven by user-centered and design thinking methodologies • Experience building and launching features/products that encompass an end-to-end experience across a variety of platforms • Demonstrated ability designing intuitive and meaningful mobile apps • Hands-on experience with Figma, and prototyping tools • Clear and articulate written and verbal communication and strong interpersonal skills • Case studies that tell the story of your approach and design process to solve complex problems driven by data • Ability to work independently and collaboratively • Preferred: Prior experience using Salesforce

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