Senior Business Analyst

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October 8

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Blue Acorn iCi

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eCommerce • Digital Marketing • Enterprise

Blue Acorn iCi is a leading provider of digital transformation solutions, focused on delivering high-impact digital experiences for businesses. They specialize in technologies such as enterprise content management, commerce strategy, customer intelligence, and data-driven optimization. As an Adobe Accredited Partner, Blue Acorn iCi utilizes platforms and systems to enhance business efficiencies and site performance, working with clients across industries like consumer packaged goods, retail, financial services, healthcare, and media. Their services include ecommerce development, digital experience consulting, and performance marketing, aiming to create seamless and personalized customer journeys.

201 - 500 employees

🛍️ eCommerce

🏢 Enterprise

📋 Description

• Establish and foster stakeholder relationships and manage client expectations and dependencies • Work with our client’s business stakeholders to understand their business goals, strategies, KPIs, and business functional requirements • Plan and facilitate requirements discovery workshops with a focus on aligning features to outcomes • Lead the elicitation, prioritization and documentation of business and functional requirements • Ensure requirements meet client needs while remaining within the defined project scope • Ensure requirements are feasible, trackable, and measurable against defined KPIs • Develop use cases, user stories, acceptance criteria, and supporting artifacts • Collaborate with Technical Architects and Development Leads to ensure that the technical solutions meet the desired business outcomes • Translate business requirements into functional specifications during refinement sessions, sprint planning, and throughout delivery • As part of a project team, communicate the business requirements and functional specifications during internal refinement sessions, sprint planning, and as support for the development team throughout the implementation process • Provide recommendations for business process redesign and documentation as needed for new technology • Investigate problems and defects that arise during implementation and deliver or recommend solutions • Planning and supporting User Acceptance Testing, ensuring test scenarios validate key outcomes • Maintain clear and current documentation on system functionality and features • Lead the reporting and tracking of project team performance metrics • Participate in client product demos and internal leadership project review sessions to ensure outcomes are meeting project expectations and goals • Contribute to retrospectives and internal initiatives to improve KPI alignment

🎯 Requirements

• 5-7 years of technical business analysis experience • Experience working hands-on with Adobe Commerce/Magento 2 sites • Bachelor’s degree in Computer Science, Information Systems, Business, or other related field • High level of business acumen coupled with technical understanding of ecommerce sites and platforms • Demonstrated success in a fast-paced, team-oriented environment • In-depth knowledge of ecommerce business operations and systems requirements processes • Ability to foster relationships across different business units as well as with clients • Proven ability to successfully manage complex project deliverables • Experience working within a defined SDLC • Experienced stakeholder leadership skills with enterprise organizations • Bonus: Experience working with or implementing Content Management Systems like Adobe Experience Manager or other Commerce systems like SalesForce Commerce Cloud or Shopify Plus

🏖️ Benefits

• medical, dental and vision insurance • life insurance • disability • paid time off • 401(k) • competitive benefits package