Enterprise Sales Engineer – CEE

🕒 June 2

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Logo of BlueCat

BlueCat

201 - 500 employees

Founded 2001

🏢 Enterprise

📡 Telecommunications

🔐 Security

💰 Secondary Market on 2022-06

Enterprise • Telecommunications • Security

BlueCat is a company that specializes in network modernization and management solutions, focusing on DNS, DHCP, and IP Address Management (DDI). It provides unified and discrete SaaS solutions to optimize and secure enterprise networks, helping with network automation, multicloud management, and threat protection. BlueCat's products are tailored for large enterprises and include features for network observability, health, and automation. The company also emphasizes security, compliance, and performance across its network infrastructure services, and it continuously adapts its offerings to support changing network requirements, such as cloud adoption and remote work trends.

📋 Description

• Partner with Enterprise Customers • Lead consultative discovery engagements to uncover customer operational challenges, modernization priorities, cloud transformation initiatives, and business objectives • Advise customers on network observability, telemetry strategy, AI-assisted operations, and infrastructure intelligence best practices across hybrid and multi-cloud environments • Conduct executive and technical workshops that align technical capabilities to measurable business outcomes, operational efficiency, resiliency, and ROI • Lead proof-of-value engagements that demonstrate operational improvements, faster troubleshooting, reduced downtime, and automation outcomes • Guide customers through technical evaluations, onboarding, adoption, and expansion initiatives to ensure long-term customer success • Build trusted advisor relationships with technical teams, operations leaders, architects, and executive stakeholders • Architect and position observability and infrastructure intelligence solutions aligned to customer environments and strategic priorities • Translate complex technical capabilities into customer-centric business value and operational outcomes • Design integrated solutions spanning network observability, telemetry analytics, infrastructure automation, and API-driven operational workflows • Support customers with Infrastructure-as-Code, orchestration, automation frameworks, and integration platform strategies • Collaborate with Customer Success and Services teams to ensure seamless transitions from evaluation to deployment, adoption, and expansion • Support channel and strategic partners in strengthening their technical positioning and customer engagement capabilities • Partner closely with Product Management, Engineering, Customer Success, and GTM teams to provide customer insights, competitive intelligence, and feature recommendations • Contribute customer feedback related to observability workflows, telemetry analytics, automation use cases, integrations, and operational intelligence • Participate in beta programs, solution validation initiatives, and customer advisory engagements • Develop technical thought leadership content, enablement materials, workshops, and industry presentations • Represent BlueCat’s LiveAction Network Observability solutions at customer events, industry conferences, webinars, and strategic engagements • Maintain accurate technical engagement and opportunity updates within Salesforce and collaboration platforms • Collaborate effectively across globally distributed and cross-functional teams • Leverage modern remote engagement tools to support customers virtually while maintaining strong executive presence and relationship management • Stay current on emerging technologies including AI-assisted operations, observability platforms, telemetry analytics, automation frameworks, hybrid cloud networking, and infrastructure intelligence solutions

🎯 Requirements

• Strong understanding of enterprise networking, network operations, network security, infrastructure modernization, and observability architectures • Experience supporting complex enterprise environments spanning on-premises, cloud, SaaS, and hybrid/multi-cloud infrastructures • Deep knowledge of: • Routing and switching technologies • Network observability and monitoring platforms • Telemetry technologies including NetFlow, Flexible NetFlow (FNF), IPFIX, streaming telemetry, and analytics platforms • PCAP / Deep Traffic Analysis • QoS and application-aware networking • Network Security components (Firewalls, IPS/IDS, NDR,…) • Wireless networking and network security concepts • API-driven infrastructure and automation frameworks • Infrastructure-as-Code tools and orchestration platforms • Cloud networking architectures and operational visibility strategies • Understanding of DHCP/DNS infrastructure components and enterprise architectures. • Familiarity with AI-assisted operations, infrastructure intelligence, operational analytics, and automation-driven workflows is highly valued • Experience integrating platforms using APIs, automation frameworks, or orchestration technologies is strongly preferred • CCNP, CCIE, or equivalent networking expertise is a strong plus • Exceptional consultative selling and relationship-building abilities • Strong executive communication and presentation skills, with the ability to influence both technical and business stakeholders • Ability to connect technical capabilities to measurable business outcomes, operational efficiency, and strategic initiatives • Strong facilitation, discovery, and advisory skills within complex enterprise sales cycles • Comfortable leading both technical deep dives and executive-level strategic conversations • Self-starter mindset with strong analytical thinking, adaptability, and problem-solving instincts • Bachelor’s degree in Computer Science, Electrical Engineering, Information Technology, or related field — or equivalent practical experience • Experience in sales engineering, solutions engineering, network engineering, technical consulting, customer success engineering, or related customer-facing technical roles. • Experience working collaboratively across Product, Engineering, Sales, Marketing, Customer Success, and Services organizations • Comfortable supporting customers in a remote-first engagement model with moderate travel as needed for strategic customer engagements and industry events

🏖️ Benefits

• A Professional Development Budget • Dedicated Wellness Days and Wellness Week • A Lifestyle Spending Account • An Employee Recognition Program

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