Applications Analyst II – Epic Research

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🕒 February 27

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Boston Medical Center (BMC)

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1996

Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System. BMC delivers a model of healthcare where innovative and equitable care empowers all patients to thrive. As a premier academic medical center in Boston, a national leader in clinical care, and the largest essential hospital in New England, BMC’s world-class clinicians provide comprehensive care in more than 70 specialties and subspecialties.

📋 Description

• Reviews and interprets federal regulations to develop solutions and mitigation strategies for implementation to achieve and/or maintain requirements within the EHR systems. • Provide support to assigned customers in defining or designing business processes and identifying enabling technologies based on customer requirements. • Actively seek ways to apply technology to business processes, researching and providing information on technical trends and competitors’ practices relevant to the assigned client business. • Consult with technical subject matter experts and develop alternative technical solutions; advise on options, risks, costs versus benefits, and impact on other business processes and system priorities. • Coordinate multi-system solutions to clarify interdependencies (and interfaces) so that systems appear seamless to customers. • Align with other IT functional areas to remain apprised of project status and inform customer management of progress. • Keep the IT group’s technology and service managers aware of user issues and potential potholes or resolve conflicts. • Diagnose, analyze, and resolve software issues independently or by engaging the appropriate parties to achieve a resolution. • Document all aspects of the project plans (scope, definition, testing, delivery and support) and coordinate business/clinical and IT implementation resources for successful delivery. • Actively participate in the team environment and enable colleagues to fulfill the department’s operating objectives. • Conduct business process analyses, needs assessments, and preliminary cost versus benefit measurements; brokers other IT services; and communicates trends and requirements to and from customers and IT. • Responsible for proactively identifying opportunities to apply technologies to business processes. • Inform and advise customers on information system technologies’ functionality, costs, benefits, and implementation requirements.

🎯 Requirements

• Associate's degree (or equivalent combination of formal education and experience) • Bachelor's degree preferred • Requires at least 2 + years relevant experience in either business systems analysis or equivalent combination of education and experience • Epic proficiency or certification in Epic Research module preferred • Ambulatory certification preferred • Beacon proficiency preferred • Strong understanding of Epic integration with various external platforms and systems • Previous experience in business process re-engineering or process improvement is desirable • Experience in organizing, planning, and executing projects from vision through implementation • Knowledge of the assigned business area's products and processes • Strong technical knowledge and ability to express complex technical concepts in terms that is understandable to the business • Understanding of project management concepts in planning and implementing multiple projects in a cross functional environment • Strong written communication skills, including project documentation and technical writing • Strong verbal communication skills while interacting with team members, other teams in the IT department, end users, and/or other departments throughout the organization • Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans. • Ability to solve problems often spanning multiple environments in a business area. • Proficiency in Microsoft Office products.

🏖️ Benefits

• health insurance • retirement plans • paid time off • career advancement opportunities • resources to support employee and family well-being • discretionary annual bonuses and merit increases • Flexible Spending Accounts