Senior Account Manager, Paid Media

🕒 July 2

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BM Digital

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

📣 Marketing

eCommerce • Marketing

BM Digital is the leading digital marketing firm specializing in eCommerce growth. With a mission to inspire brands through creativity, media, and innovation, the company believes in fostering an inclusive environment for its employees. BM Digital has a history of founders and operators who have built unicorns and multiple 9-figure businesses. The firm helps scale e-commerce companies by frequently investing in equity stakes and providing working capital. They manage over US$100M in annual digital marketing spend and collaborate with high-profile celebrities and thousands of micro-influencers across major platforms. Headquartered in San Francisco, BM Digital also has offices in New York, London, and Hong Kong.

📋 Description

• Manage a portfolio of e-commerce client accounts and act as their primary point of contact • Build and maintain strong client relationships focused on retention and growth • Understand client business models, KPIs, margins, and growth targets • Coordinate internal teams to execute campaigns across paid media, creative, email, and other channels • Lead client calls, performance reviews, and strategic planning sessions • Monitor campaign performance and translate data into clear insights and recommendations • Identify upsell and cross-sell opportunities aligned with client goals • Ensure deliverables are completed on time and meet quality standards • Proactively troubleshoot issues and communicate solutions quickly • Prepare reports, presentations, and strategic roadmaps

🎯 Requirements

• 3+ years experience in account management, client success, or marketing strategy (agency experience preferred) • Strong understanding of digital marketing channels (Meta, Google, email, CRO, etc.) • Experience working with e-commerce brands or DTC businesses • Excellent communication and presentation skills • Analytical mindset with ability to interpret performance data • Strong project management and organizational skills • Ability to manage multiple clients and priorities simultaneously • Commercial awareness and results-driven thinking • Proficiency with reporting tools, dashboards, and project management systems • Fluent English