Account Specialist – Insolvency

Job not on LinkedIn

🔥 1 minute ago

🇨🇦 Canada – Remote

💵 $45.5k - $84.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Account Specialist

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Logo of BMO U.S.

BMO U.S.

5001 - 10000 employees

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.

📋 Description

• Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts • Understands customer needs and provides collections-related sales and service • Advises customers on payment strategies and products that meet their objectives • Delivers exceptional customer service that builds trust through expertise • Develops rapport and instills confidence with clients • Executes established loss mitigation processes for resolution of non-performing and high risk accounts

🎯 Requirements

• Typically between 3 - 5 years of relevant experience • Post-secondary degree in related field or equivalent combination of education and experience • Knowledge of credit qualifications and associated credit knowledge • Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections • Knowledge of BMO products and services • Verbal & written communication skills • Collaboration & team skills • Analytical and problem solving skills • Influence skills

🏖️ Benefits

• Health insurance • Tuition reimbursement • Accident and life insurance • Retirement savings plans

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