Bilingual Associate – Corporate Cards

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🕒 5 days ago

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BMO U.S.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.

📋 Description

• Provides corporate cards sales and service to BMO customers or prospects. • Advises customers on corporate card strategies and products that meet their objectives. • Fulfills sales and service activities for the customer in accordance with approved procedures. • Identifies and makes referrals to other business groups as needed. • Stays abreast of consumer needs, industry trends and best practices. • Handles customer inquiries in an informed, professional, and efficient manner. • Manages all transactional outcomes of customer calls. • Escalates complex or unresolved customer situations to the appropriate management as required. • Maintains current knowledge of personal banking and credit card industries, practices, and trends.

🎯 Requirements

• Typically between 2 – 3 years of relevant experience • Post-secondary degree in related field of study desirable or equivalent combination of education and experience • Knowledge of BMO credit card products • Knowledge of competitive marketplace and trends in product offerings • Verbal & written communication skills - Good • Organization skills - Good • Collaboration & team skills - Good • Analytical and problem-solving skills - Good • Fluency in French and English

🏖️ Benefits

• Health insurance • Tuition reimbursement • Accident and life insurance • Retirement savings plans • Performance-based incentives • Discretionary bonuses • Flexible work arrangements