Bilingual TRC Service Technician

🕒 July 10

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Holman

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5001 - 10000 employees

Holman offers a unique set of complementary services that address your changing needs. From fleet management, upfitting, vehicle accessories, vehicle sales, insurance, investing in the future of mobility, or all the above, we listen, we think, and we create solutions just for you.

📋 Description

• Collaborate with internal teams and provide technical support grounded in real-world automotive mechanical experience • Assess the necessity, scope, and accuracy of recommended repairs based on industry standards and hands-on experience • Ensure repair and maintenance work is performed appropriately and priced fairly • Identify opportunities for cost savings through technical review and, when appropriate, negotiate repairs; document all savings realized • Ensure preventative maintenance schedules are technically sound and consistently followed • Maintain individual performance metrics at or above established goals • Collaborate with internal teams and provide technical support grounded in real-world mechanical experience • Contribute positively to team morale and demonstrate professionalism in all interactions • Adapt to operational changes while remaining calm, professional, and solution-focused under pressure • Maintain a professional image, strong work ethic, and accountability in a fully remote environment.

🎯 Requirements

• Bilingual - English/French • Valid mechanic’s license 310S or 310T • 5+ years of hands-on experience in automotive or truck repair • 5+ year’s relevant experience in a contact center setting (Asset) • Post-Secondary Education (i.e. College diploma, Certificate, or Apprenticeship) (Asset) • Proficient in MS Office Programs specifically Outlook, Word, Excel, and PowerPoint (Asset) • ASE certification or willing to obtain within established timeline set by ARI.

🏖️ Benefits

• competitive pay and bonus • health, dental and life insurance • 100% tuition reimbursement based on grade performance • Group RRSP • on the job training and development • much more.