Senior Client Solutions Manager, Spanish

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🔥 8 minutes ago

🗣️🇪🇸 Spanish Required

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Logo of BN, an Augeo company

BN, an Augeo company

51 - 200 employees

BN, an Augeo company is a pioneer in AI-driven social technologies that revolutionize global audience engagement.

📋 Description

• Own and cultivate senior-level relationships with key enterprise clients, acting as their primary strategic partner and trusted advisor. • Drive client retention and satisfaction by consistently demonstrating program value and anticipating evolving needs before they become issues. • Develop and execute customized adoption strategies that guide clients from onboarding through full platform integration and long-term engagement. • Monitor platform usage data to proactively identify adoption gaps and develop targeted plans to close them. • Lead cross-functional teams in the execution of complex programs, managing concurrent workstreams and ensuring flawless delivery.

🎯 Requirements

• 6–8 years in a client-facing role within marketing, advertising, social media, or SaaS tech platforms, with a track record of growing and retaining enterprise accounts. • Bilingual in Latin American Spanish and English, with strong written and spoken fluency required to serve clients across Mexico and South America. • Demonstrated ability to build deep, lasting client relationships and grow accounts over time. • Strong strategic thinking with a proven ability to translate client business needs into platform-specific solutions. • Advanced stakeholder management skills; comfortable navigating enterprise organizations and managing competing priorities. • Proficiency in project management tools (e.g., Asana, Jira) and collaboration platforms. • Data fluency—comfortable with analytics, performance metrics, and ROI storytelling.

🏖️ Benefits

• Impactful Work: Be part of a team that shapes the future of creator marketing for some of the world’s most respected brands. • Innovative Environment: Work with cutting-edge technology and creative solutions in an environment that fosters risk-taking and innovation. • Career Growth: BN supports your professional growth and provides opportunities to advance within a rapidly evolving industry.

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