Bold
1001 - 5000 employees
💳 Fintech
💸 Finance
🤝 B2B
Fintech • Finance • B2B
Bold is a company that provides digital financial solutions to businesses through its comprehensive payment system. It offers a variety of dataphones (card terminals) for in-person payments, as well as online payment solutions via payment links, buttons, and more. Bold also provides a financial account for businesses to manage their funds, with features such as instant payment reception, pre-approved loans, and business management tools. These services aim to help businesses easily accept payments and grow their operations. Additionally, Bold offers educational resources through its academy and provides robust customer support through various channels. The company is committed to enhancing business operations by simplifying the payment process and offering financial products to support growth.
Sales Quality Analyst
Job not on LinkedIn
🕒 July 2
🗣️🇪🇸 Spanish Required
Where this job comes from
Posted on Bold's careers page, not through a job board
First seen by Remote Rocketship July 2
Bold
1001 - 5000 employees
💳 Fintech
💸 Finance
🤝 B2B
Fintech • Finance • B2B
Bold is a company that provides digital financial solutions to businesses through its comprehensive payment system. It offers a variety of dataphones (card terminals) for in-person payments, as well as online payment solutions via payment links, buttons, and more. Bold also provides a financial account for businesses to manage their funds, with features such as instant payment reception, pre-approved loans, and business management tools. These services aim to help businesses easily accept payments and grow their operations. Additionally, Bold offers educational resources through its academy and provides robust customer support through various channels. The company is committed to enhancing business operations by simplifying the payment process and offering financial products to support growth.
📋 Description
• Apoyar la evaluación de procesos internos y la mejora de la calidad del servicio al cliente interno y externo • Desarrollar auditorías, monitoreos y controles para mejorar procesos y prestar un servicio de alta calidad • Proponer mejoras de procesos comerciales existentes • Contribuir al desarrollo sostenible del flujo de ventas en los canales Hubs, SMB y Enterprise • Analizar datos para identificar tendencias y oportunidades de mejora • Realizar visitas de auditoría a comercios vinculados con Bold a nivel nacional • Validar y hacer seguimiento de posibles malas prácticas internas para mitigar riesgos • Llevar a cabo capacitaciones y desarrollar herramientas innovadoras para fortalecer conceptos del área comercial • Mantener actualizada la documentación del sistema de gestión de calidad
🎯 Requirements
• Profesional o estudiante de últimos semestres en áreas administrativas, ingenierías, talento humano o afines • Experiencia de 1 año o más en documentación de procesos, creación y seguimiento de controles • Experiencia demostrable en cargos o proyectos comerciales y/o de servicio al cliente • Manejo de Microsoft Office Suites • Manejo de Looker Studio • Adaptabilidad al cambio • Conocimiento en fraude interno (deseable) • Conocimiento en AWS (deseable) • Disponibilidad para visitar otras ciudades o visitar esporádicamente comercios en la ciudad de residencia
🏖️ Benefits
• Póliza de salud para ti • Acciones de la compañía de etapa temprana con alto potencial de retorno • Contrato a término indefinido • Salario competitivo • Trabajo remoto de tiempo completo • Cultura de aprendizaje y crecimiento • Tecnologías y procesos de clase mundial • Días libres adicionales a las vacaciones • Fondo de empleados • Bono para salud visual • Viáticos por Bold para visitas a otras ciudades • Auxilio de transporte adicional para visitas esporádicas a comercios en la ciudad de residencia
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