Senior Customer Sales Advocate

🔥 7 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟠 Senior

🤑 Sales

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Boldr

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Boldr is a global company that specializes in managed outsourcing and global employment services. The company prides itself on being a certified B Corporation, focusing on ethical outsourcing by building teams that are an extension of the client's brand. Boldr provides a wide array of services including customer experience support, engineering, data, and technical services, primarily targeting industries such as eCommerce and SaaS. It is committed to creating circular value for its clients, careers of its team members, and the communities it operates in, aligning with principles of social sustainability and impact. With a strong emphasis on creating a sense of purpose and belonging, Boldr offers expertise in global recruiting, onboarding, and performance management, supporting over 100 client partners globally.

📋 Description

• Understand products thoroughly and clearly articulate the value proposition • Conduct system demos and guided product walkthroughs for potential clients • Own inbound customer conversations from initial inquiry through conversion via chat, email, SMS, and phone • Proactively follow up with leads using structured, multi-touch outreach • Identify and prioritize high-intent opportunities • Surface insights from customer interactions, including objections, friction points, and experience gaps • Support improvement of messaging, scripts, and conversion workflows • Maintain accurate tracking of customer interactions using CRM and communication tools

🎯 Requirements

• 1–3 years of experience in a customer-facing role such as sales, support, customer success, or operations • Strong written and verbal communication skills with the ability to clearly and persuasively communicate value • Comfort managing multiple conversations in a fast-paced, high-volume environment • Proactive follow-up habits with strong ownership and accountability • Ability to identify and prioritize high-intent opportunities • Familiarity with CRM or customer communication tools (e.g., Intercom or similar platforms) • Strong organizational skills and attention to detail • Ability to learn quickly and adapt in a structured but evolving environment • Flexibility to work a shift schedule covering a 7am–10pm ET operating window, Monday through Friday; flexibility may be required for volume surges, PTO coverage, or business needs