Application Support, Celigo, Netsuite

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🕒 May 18

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Boomering Inc

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🤝 B2B

☁️ SaaS

⚡ Productivity

B2B • SaaS • Productivity

Boomering Inc. is a rapidly growing company that specializes in offshoring solutions, helping businesses achieve success through customizable services tailored to their unique needs. The company focuses on simplicity, transparency, and smart solutions, and is dedicated to ensuring the highest level of service and data security, evidenced by its ISO 27001 accreditation. With a team of over 500 skilled professionals serving more than 90 international clients, Boomering offers a cost-effective approach to scaling operations with no lock-in contracts.

📋 Description

• Provide 1st and 2nd level support across Celigo Integration Apps (Shopify and Amazon), NetSuite OneWorld, and integrated applications including RF-Smart, SPS Commerce, Shopify, Zendesk, ClickUp, Miro, SmartFreight, and future systems. • Take a hands-on approach to troubleshooting and resolving day-to-day operational issues with business users and internal teams. • Manage escalations to 3rd-level support vendors and ensure SLA commitments are met. • Work closely with the Core Applications team, business users, and external consulting partners to design and implement system improvements and integrations. • Configure and deploy new storefronts and marketplaces within existing Celigo integration environments. • Develop, test, and deploy new Celigo integration flows from development through to UAT and production. • Build and maintain NetSuite saved searches, reports, workflows, configurations, and basic scripts. • Review and analyse business processes to identify inefficiencies and recommend process improvements. • Assist with testing, documentation, release support, and deployment activities for system updates. • Provide support coverage across extended international business hours as part of a growing global support initiative. • Perform additional duties as required by the Client and Systems Team.

🎯 Requirements

• Hands-on experience configuring and supporting Celigo Integration Apps, specifically Shopify and Amazon connectors. • Proven experience building and deploying Celigo integration flows end-to-end, including testing and production deployment. • Strong working knowledge of NetSuite OTC processes, including order creation, inventory commitment, payout processing, deposit workflows, and GL impact. • Experience with NetSuite administration, including saved searches, workflows, configuration, and troubleshooting. • Broader exposure to P2P, R2R, inventory, and logistics processes is highly desirable. • Exposure to SuiteScript, SuiteQL, RF-Smart, SPS Commerce, SmartFreight, or similar systems is advantageous. • Experience supporting integrated systems and managing third-party vendors. • Strong communication skills with the ability to engage technical and non-technical stakeholders. • Comfortable managing multiple priorities independently within a fast-paced environment.

🏖️ Benefits

• Genuinely caring Leadership Team • Competitive salary package • Company-provided full set-up for desktop/laptop with a back-up internet • Free pre-employment Medical Assessment (T&C apply) • HMO on the first day of hire • 15 Vacation Leaves and 5 Sick Leaves • Annual Performance Reviews • Unlimited Employee Referral Incentives • Employee Loan Facilities • Social Clubs and Interest Workshops • Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance. • Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays