Lead Strategist, CRM & Loyalty

🕒 April 28

🇺🇸 United States – Remote

💵 $105k - $141k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Bounteous

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Private Equity Round on 2021-08

Enterprise • SaaS • Artificial Intelligence

Bounteous is a digital solutions firm known for its co-innovation model, which assists leading brands in navigating digital transformations and enhancing user experiences. The company partners with businesses from various sectors such as financial services, healthcare, telecommunications, retail, and convenience, to deliver data-driven solutions. Bounteous offers expertise in areas including artificial intelligence, data analytics, digital commerce, and cloud enablement, helping its clients harness technology for sustained growth and brand loyalty. With a global presence, Bounteous is dedicated to creating personalized and effective digital strategies that drive business success.

📋 Description

• Own and drive strategic outcomes across complex client engagements • Operate as a trusted advisor and day-to-day strategic lead guiding clients through the full engagement lifecycle, from discovery and workshop facilitation through ongoing program optimization and measurement • Bring a sharp analytical mindset and the ability to translate data and consumer insights into loyalty and CRM strategies that deliver measurable results • Report to the VP, Loyalty Strategy and work in close collaboration with Product, Creative, Technology, and Analytics & Insights teams to bridge strategic vision with flawless execution across the full client engagement lifecycle

🎯 Requirements

• 8+ years of progressive experience in Loyalty Strategy, CRM, or growth marketing with a proven track record of owning and delivering complex engagements • Demonstrated ability to lead client engagements independently, owning outcomes and operating with minimal senior oversight • Strong workshop facilitation skills. Able to lead clients through discovery, ideation, and strategic planning sessions with confidence and clarity • Experience using or actively exploring AI-powered marketing tools, automation platforms, or generative AI applications to improve campaign performance, personalization, or client outcomes • Deep expertise in retention marketing, customer segmentation, lifecycle strategy, and loyalty program design from discovery through ongoing optimization • Insight-driven analytical mindset. Ability to partner with analytics teams, direct data exploration, and translate consumer insights into clear strategic direction • Knowledge of CRM platforms, marketing automation tools, and Martech ecosystem. Able to evaluate capabilities and make recommendations grounded in feasibility • Proven ability to define KPIs, build measurement frameworks, and quantify ROI in ways that resonate with clients • Excellent written and verbal communication skills. Able to craft clear narratives and present compelling recommendations to client teams • Collaborative, team-first mindset with a demonstrated ability to work cross-functionally and contribute to a high-performing team culture • Entrepreneurial spirit and comfort navigating ambiguity in a dynamic, fast-moving environment • A genuine passion for innovation. Curious demeanor, always looking for smarter ways to serve clients and push programs forward

🏖️ Benefits

• Equal opportunity employer • Employment visa sponsorship