VP, Client Service – Healthcare, Life Sciences, BioPharma

🕒 March 10

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Bounteous

501 - 1000 employees

Founded 2003

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Private Equity Round on 2021-08

Enterprise • SaaS • Artificial Intelligence

Bounteous is a digital solutions firm known for its co-innovation model, which assists leading brands in navigating digital transformations and enhancing user experiences. The company partners with businesses from various sectors such as financial services, healthcare, telecommunications, retail, and convenience, to deliver data-driven solutions. Bounteous offers expertise in areas including artificial intelligence, data analytics, digital commerce, and cloud enablement, helping its clients harness technology for sustained growth and brand loyalty. With a global presence, Bounteous is dedicated to creating personalized and effective digital strategies that drive business success.

📋 Description

• Own and grow a $15–20M portfolio of life sciences client accounts, accountable for revenue growth, executive relationships, delivery success, and overall client satisfaction. • Partner closely with Business Development to drive account expansion and new opportunities by aligning client needs with Bounteous’ digital transformation capabilities and portfolio strategy. • Serve as a trusted advisor to C-suite leaders and procurement stakeholders, leveraging healthcare industry expertise, AI-enabled solutions, and global engineering capabilities to unlock enterprise value. • Lead multi-year account strategies and executive business reviews to ensure alignment across client priorities, Bounteous business units, and delivery leadership. • Oversee the commercial and operational performance of the portfolio, including pipeline management, forecasting, financial performance, margin protection, risk mitigation, and compliance. • Lead cross-functional teams across consulting, engineering, delivery, and product leadership to execute complex enterprise transformation programs. • Ensure delivery of scalable, client-centric digital transformation initiatives with accountability for solution estimates, SOW development, resource planning, and commercial governance. • Build and mentor high-performing teams while serving as a visible ambassador for the Health business unit with clients, partners, and industry forums.

🎯 Requirements

• 14+ years of consulting, client service, or account leadership experience within healthcare or life sciences organizations. • 10+ years leading technology-enabled business transformation initiatives, including digital modernization and enterprise program delivery across pharmaceutical, biotech, payer, or healthcare enterprises. • Deep expertise in life sciences commercialization processes, including pricing, rebates, contracting, and distribution models within pharmaceutical and biopharma organizations. • Experience delivering AI-enabled and digital transformation initiatives leveraging modern data platforms, cloud technologies, and global engineering teams. • Familiarity with life sciences commercial platforms supporting rebate adjudication, pricing, contracting, or chargeback processes. • Proven success managing large client portfolios and driving revenue growth within consulting, digital transformation, or professional services environments. • Outstanding executive presence with the ability to influence C-suite stakeholders and lead strategic transformation discussions. • Strong leadership experience guiding cross-functional consulting, engineering, and delivery teams in complex enterprise environments. • Excellent communication, negotiation, and presentation skills. • Able to travel approximately 50–75% based on client needs. • BA/BS degree or equivalent consulting experience.

🏖️ Benefits

• Bounteous is committed to equal opportunity employment. • Bounteous will sponsor eligible candidates for employment visas.

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