Bozeman Health
1001 - 5000 employees
Founded 1911
⚕️ Healthcare Insurance
💊 Pharmaceuticals
🔬 Science
Healthcare Insurance • Pharmaceuticals • Science
Bozeman Health is a healthcare organization providing a wide range of medical services across multiple locations in Montana. Their facilities include the Bozeman Health Deaconess Regional Medical Center, Belgrade Clinic, and Big Sky Medical Center, offering services such as primary care, women's health, pediatrics, and cancer care. Bozeman Health is dedicated to community benefit, quality healthcare, and enhanced patient experiences through various healthcare programs and services.
Customer Service Representative
🔥 22 minutes ago
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Bozeman Health
1001 - 5000 employees
Founded 1911
⚕️ Healthcare Insurance
💊 Pharmaceuticals
🔬 Science
Healthcare Insurance • Pharmaceuticals • Science
Bozeman Health is a healthcare organization providing a wide range of medical services across multiple locations in Montana. Their facilities include the Bozeman Health Deaconess Regional Medical Center, Belgrade Clinic, and Big Sky Medical Center, offering services such as primary care, women's health, pediatrics, and cancer care. Bozeman Health is dedicated to community benefit, quality healthcare, and enhanced patient experiences through various healthcare programs and services.
📋 Description
• Provide effective customer service to patients and other medical facilities • Resolve customer complaints and concerns • Manage 65-80 inbound and outbound calls per day • Contact patients about their balances and offer financial assistance options • Utilize Epic efficiently to respond to patient questions and needs • Maintain effective communication within and across departments
🎯 Requirements
• Six (6) months of experience serving a large number of customers in a fast-paced environment • Six (6) months of experience using a computer and typing with proficiency and accuracy • High School Diploma or Equivalent (preferred) • Prior work experience with medical and billing terminology (preferred) • Prior work experience in healthcare (preferred)
🏖️ Benefits
• Health insurance • Flexible work arrangements • Professional development
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