Senior Technical Content Engineer – AI Documentation

Job not on LinkedIn

🔥 0 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $100k - $120k / year

⏰ Full Time

🟠 Senior

🔏 Technical Writer

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

BPCS, Comprehensive marketing solutions, ltd.

WebsiteLinkedInAll Job Openings

1 - 10 employees

Big agencies give you big talent for big money, but less time & commitment. Little agencies give you little less talent for little less money, but full dedication. What you want is the best from both worlds. What you need is big little agency. And you have just found it.

📋 Description

• Support a knowledge engineering and content transformation function focused on improving the documentation lifecycle through AI-enabled tools, automation, and modern docs-as-code practices. • Help plan, develop, test, and improve AI-powered documentation solutions, including agent skills, automation workflows, internal knowledge resources, and technical content programs. • Comfortable writing and maintaining developer-facing content while also working in technical environments that include Markdown, Git-based collaboration, CI/CD publishing workflows, scripting, and AI-assisted coding tools. • Plan, scope, and manage technical content programs from ideation through authoring, review, user acceptance testing, publication, and ongoing maintenance. • Author, edit, and review technical content such as internal wiki articles, how-to guides, UAT plans, process documentation, and contributor guidance. • Support docs-as-code workflows using Markdown, code editors, Git-based collaboration, pull requests, issues, and CI/CD publishing processes. • Facilitate user acceptance testing, gather participant feedback, document findings, and recommend next steps. • Monitor adoption, usage, feedback, and success metrics for documentation tools, agent skills, and AI-enabled content workflows. • Track documentation quality indicators such as engagement, satisfaction, time-to-resolution, content freshness, accessibility, and issue resolution. • Triage and resolve content bugs from feedback channels, analytics, and issue backlogs. • Partner cross-functionally with content, engineering, product, design, and transformation stakeholders to coordinate workstreams and ensure documentation accuracy. • Apply content quality standards, including voice and tone, accessibility, information architecture, metadata, taxonomy, localization readiness, and content reuse practices. • Use technical authoring and publishing tools such as Visual Studio Code or similar editors, Markdown linters, static-site publishing systems, and documentation repositories. • Apply software engineering practices such as branching strategies, code review, automated validation, and testing to content development workflows. • Use AI-assisted and agentic coding tools to accelerate content creation, automate repetitive documentation tasks, and prototype workflow improvements. • Identify opportunities to integrate AI-assisted authoring, content generation, quality assurance, and automation into the documentation lifecycle. • Contribute to or build lightweight scripts, tools, extensions, or automation using languages such as Python, JavaScript, TypeScript, or similar technologies.

🎯 Requirements

• Bachelor’s degree in Computer Science, Technical Communication, English, Information Science, or a related field, or equivalent practical experience. • 4+ years of experience in technical content development, technical writing, or content program management for software, developer, or cloud-based products. • 2+ years of experience with docs-as-code workflows, including Markdown authoring, Git-based collaboration, pull request workflows, and CI/CD publishing pipelines. • Experience using Visual Studio Code or a comparable code editor as a primary authoring environment. • Familiarity with large-scale developer documentation platforms or enterprise documentation ecosystems. • Experience managing content at scale, including information architecture, metadata, taxonomy, localization considerations, and content reuse strategies. • Solid understanding of software development concepts such as version control, APIs, SDKs, command-line tools, scripting, and developer workflows. • Strong written and verbal communication skills with the ability to explain complex technical topics clearly for developer and technical audiences. • Strong program or project management skills, including the ability to manage multiple workstreams, prioritize effectively, and deliver on schedule. • Ability to collaborate with engineering, content, product, design, and cross-functional stakeholders in a fast-paced technical environment.

🏖️ Benefits

• Medical, dental, and vision coverage • Flexible Spending Account • 401k program • Competitive PTO offerings • Parental Leave • Opportunities for professional growth and development