Store Deployment Support Specialist
Job not on LinkedIn
🕒 May 14
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📋 Description
• Participate in and help lead nightly deployment coordination calls with the Store Systems team and supporting vendors/partners. • Coordinate and monitor nightly deployment activities to ensure a minimum of four (4) store deployments are completed each evening. • Communicate directly with store associates and management regarding deployment schedules, delivery expectations, testing procedures, and postinstallation validation. • Track deployment progress and document successful Oracle POS and pin pad installations. • Assist stores during deployment testing and confirm system functionality following upgrades. • Escalate technical issues, deployment delays, or operational concerns to the appropriate support teams. • Maintain accurate deployment logs, issue tracking, and status reporting. • Collaborate with Store Systems, Infrastructure, Help Desk, and field support teams to ensure timely resolution of issues. • Provide clear and professional communication during high-volume deployment periods. • Support deployment readiness activities including scheduling, documentation review, and follow-up communication.
🎯 Requirements
• Previous experience supporting retail technology deployments, POS systems, or store operations. • Strong organizational and coordination skills with the ability to manage multiple store deployments simultaneously. • Excellent verbal and written communication skills. • Ability to work evening/night schedules to support overnight deployment activities. • Comfortable interacting with store associates, managers, and technical support teams. • Proficiency with Microsoft Office applications including Excel, Teams, and Outlook. • Strong attention to detail and ability to follow deployment procedures accurately. • Ability to work independently in a fast-paced environment with minimal supervision.
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