Field Service Technician I

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🔥 0 minutes ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $27 - $30 / hour

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

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Bracco

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💊 Pharmaceuticals

🧬 Biotechnology

Pharmaceuticals • Biotechnology

Bracco is a global, family-owned healthcare company and a leader in diagnostic imaging that develops, manufactures, and markets contrast agents, medical devices, and advanced imaging solutions to support prevention and precision medicine. The company focuses on R&D, digital health, molecular imaging, cardiology and interventional solutions, and collaborates with clinical and scientific communities worldwide to improve diagnostic outcomes and patient care.

📋 Description

• Develop and maintain strong relationships with ACIST Medical Systems customers by providing quality technical support of the company’s electro-mechanical devices • Provide preventive maintenance, emergency field service and installation of ACIST products • Respond to all customer requests for service by establishing cause of equipment failure and performing repairs • Replace parts needed to correct malfunction and perform proper tests to ensure operation of the equipment after repair • Prepare detailed service and failure records for work performed and enter all information into the ACIST service tracking database • Ensure a high level of customer satisfaction through knowledge of injector systems • Maintain tools and test equipment in accordance with Company policy • Perform periodic preventive maintenance on equipment as required by contract or as stipulated by the engineering department • Perform modifications or updates (hardware and software) to injector systems as required

🎯 Requirements

• Minimum Associates degree in Electrical Engineering/Electronic Technology, BioMed, or combination of education and experience providing equivalent knowledge • 1+ years experience in service, troubleshooting, analyzing and formulating solutions of electro-mechanical equipment , or Clinical Technologist experience (CT/MR) • Strong verbal, interpersonal and communication skills • Customer service orientation • Excellent analytical skills, especially in problem solving • Electro-mechanical and hand-tool skills, i.e. wrenches and screw drivers • Working knowledge of analog and digital electronics • Knowledge on the use of measurement equipment (i.e. Digital Multi Meter, caliper, micrometer) • Computer experience: PC, Microsoft Office and database applications • Familiarity with ISO, FDA regulations, Good Manufacturing Procedures (GMP) and Quality Systems • Ability to maintain accurate documentation (e.g., record trace ability information onto routers, and transact materials online) • Ability to work as a team player while working autonomously within a defined region

🏖️ Benefits

• Paid Time Off • Company Holidays & Paid Family Leave • Health insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability • Annual incentive plan • 401k savings plan contributions • Flexible working arrangements