Branch
API • B2B • SaaS
Branch is a mobile growth company that provides a comprehensive growth platform designed to maximize the value of digital strategies. Their services focus on improving customer engagement, optimizing advertising performance through sophisticated attribution, and ensuring compliance with data protection regulations. Serving over 100,000 companies from startups to Fortune 500 brands, Branch helps businesses create seamless user experiences across various channels, drive conversions, and achieve significant growth in mobile apps and engagement metrics.
Senior Manager, Account Management
Job not on LinkedIn
November 10
🇺🇸 United States – Remote
💵 $110k - $130k / year
⏰ Full Time
🟠 Senior
💰 Account Manager
🦅 H1B Visa Sponsor
Branch
API • B2B • SaaS
Branch is a mobile growth company that provides a comprehensive growth platform designed to maximize the value of digital strategies. Their services focus on improving customer engagement, optimizing advertising performance through sophisticated attribution, and ensuring compliance with data protection regulations. Serving over 100,000 companies from startups to Fortune 500 brands, Branch helps businesses create seamless user experiences across various channels, drive conversions, and achieve significant growth in mobile apps and engagement metrics.
📋 Description
• Lead, mentor, and coach a team of Account Managers to achieve retention, growth, and client satisfaction goals • Develop and execute strategic account plans to grow and retain a portfolio of key client accounts and platforms • Act as the primary point of contact for key clients, including senior-level stakeholders, building and nurturing strong, trust-based relationships • Ensure the seamless delivery of solutions for both direct accounts and Platforms by collaborating with internal teams such as Product, Sales, and Operations • Identify opportunities for upselling and cross-selling new products and services to increase revenue and product adoption • Handle escalated client issues and complaints, working cross-functionally to provide effective and timely resolutions • Monitor team and account performance against key metrics, providing regular reports and insights to leadership • Stay updated on industry trends, market dynamics, and competitor activity within the fintech space • Lead negotiations for contract renewals and expansions, ensuring profitable and long-term partnerships
🎯 Requirements
• Minimum of 5+ years of progressive account management or sales experience within the FinTech, SaaS, or technology solutions industry • Proven track record of managing enterprise-level clients and exceeding revenue targets • Experience with B2B2C business models and platform management is highly desirable • Minimum of 2+ years of experience in a leadership or people management role • Strong strategic thinking and business acumen, with the ability to create and execute growth strategies • Exceptional communication, presentation, and negotiation skills • Proficiency with CRM software (e.g., Hubspot) and experience with data analysis and reporting • Demonstrated ability to influence and collaborate with cross-functional teams • Ability to work independently and manage multiple priorities in a fast-paced environment • Bachelor's degree in Business, Marketing, or a related field; an MBA is a plus
🏖️ Benefits
• Market-leading medical, dental, and vision insurance • Stock options • Free Premium-Tier Origin Financial Wellness subscription • Monthly home-office stipend • 401k (TransAmerica) • 12-weeks paid parental leave for birthing and non-birthing parents • Flexible time off + sick and safe time • 11 paid company holidays
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