Revenue Operations, GTM Systems Manager – AI-Enabled

Job not on LinkedIn

November 21

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BrandBastion

Social Impact • SaaS • Media

BrandBastion is a social media management platform that specializes in community management, brand protection, and audience engagement. It offers 24/7 services, utilizing advanced AI integrations to respond to comments, analyze sentiment, and prevent harmful interactions on social media. BrandBastion empowers brands to enhance their online presence by ensuring a safe and engaging environment for audience interaction, ultimately driving awareness and sales.

51 - 200 employees

Founded 2013

🌍 Social Impact

☁️ SaaS

📱 Media

💰 Seed Round on 2016-01

📋 Description

• Own the tools, data, and processes across Sales, Marketing, and Customer Success. • Streamline the entire GTM ecosystem - HubSpot, Slack, Monday.com, lemlist, Clay, procurement systems, and legal workflows. • Improve data accuracy, forecasting, onboarding, reporting, and process enforcement across the organization. • Build custom GPTs to streamline legal intake, contract redlines, and procurement questionnaires. • Act as first reviewer for NDAs, MSAs, DPAs, and coordinate with legal teams. • Maintain security/compliance documentation and automate responses for vendor assessments. • Serve as admin for HubSpot, Slack, Monday.com, lemlist, Clay, and other GTM tools. • Optimize tool usage, negotiate savings, manage licenses, and ensure integrations run smoothly. • Support onboarding by setting up accounts, permissions, and workflows. • Manage all HubSpot workflows, chatbot flows, routing, and lifecycle stages. • Build dashboards and reporting for Sales, Marketing, and CSM. • Enforce data hygiene across the GTM org and support accurate forecasting. • Structure Slack channels, org charts, Drive folders, and knowledge hubs for clarity and consistency. • Improve Monday.com boards and templates for project management across teams. • Pull reports and metrics across GTM systems for leadership. • Conduct pipeline audits, revenue insights, and ad hoc analyses. • Maintain clean customer data for invoicing and collections. • Help streamline billing workflows and automate reminders. • Conduct ICP analyses and build high-quality prospect lists using Clay, lemlist, and enrichment tools.

🎯 Requirements

• Experience managing HubSpot in a B2B SaaS environment. • Highly organized, structured, and detail-obsessed. • Strong analytical skills - comfortable with numbers and dashboards. • Experience with AI tools and/or willingness to learn and build custom GPT workflows. • Comfortable working cross-functionally with Sales, Marketing, CSM, Legal, and Finance. • Operationally excellent; loves creating order and systematic workflows. • High judgment and ability to make independent decisions. • Strong communication skills and comfort owning processes end-to-end. • Self-starter who thrives in a fast-moving environment. • **Bonus ** • Experience working in a high-growth SaaS or MarTech company. • Familiarity with procurement/security questionnaires (SOC2, GDPR). • Ability to write simple automations using Zapier, Make, or HubSpot workflows. • Experience with contract redlining or deal desk functions. • Comfort with SQL or BI tools (nice-to-have, not required).

🏖️ Benefits

• Fast-growing SaaS company working with leading global brands. • Opportunity to shape our entire GTM infrastructure. • Highly cross-functional role with big visibility working directly with leadership team. • Fully remote and flexible environment. • High-ownership role with real influence and career growth. • 4 weeks paid annual leave. • Competitive compensation.

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