Patient Access Specialist

đŸ”„ 10 minutes ago

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Brault

201 - 500 employees

Founded 1990

⚕ Healthcare Insurance

Healthcare Insurance ‱ Data Analytics ‱ Management

Brault is a company specializing in End-to-End Revenue Cycle Management (RCM) and practice management services tailored for healthcare providers, particularly in acute care settings. With over 25 years of experience, Brault offers customized solutions in areas such as coding and billing, provider education, practice analytics, and operational support to help physician groups and hospitals navigate the complexities of healthcare management. Led by Dr. Andrea Brault and a team of experts, the company is dedicated to enhancing the efficiency and effectiveness of healthcare practices nationwide.

📋 Description

‱ This position is responsible for reviewing, verifying, and filling in missing registration/insurance information on encounters received electronically. ‱ Manages multiple client accounts according to assigned volume and established productivity expectations. ‱ Routinely monitors and reports low volumes, missing dates of service, and encounters lacking required insurance or payer information. ‱ Uses the RICA coding application and AthenaIDX to update and correct demographic records based on hospital/client data. ‱ Conducts necessary verification checks and assigns accurate payer information to support timely billing. ‱ Takes ownership of Level 2 escalations from the offshore team. ‱ Processes work within 2 business days from the date the work became available. ‱ Completes daily production records accurately and on time. ‱ Communicates any deviations from established workflows and escalates issues that impact daily submission or month-end close. ‱ Consistently communicates with others with respect, kindness, and understanding. ‱ Collaborates with internal teams (Billing, Coding, Enrollment, EDI, Leadership) when clarification or cross-departmental support is required. ‱ Participates in ongoing training, updates, and process improvements.

🎯 Requirements

‱ Requires High School Graduate or GED. ‱ Minimum of one year in the healthcare industry. ‱ Experience with Athena IDX a plus. ‱ Preferred Insurance data entry / Medical Front office training and/or Certification.

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