Business Operations Manager

Job not on LinkedIn

🕒 February 25

🇺🇸 United States – Remote

💵 $131k - $174k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

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brightwheel

WebsiteLinkedInAll Job Openings

201 - 500 employees

📚 Education

☁️ SaaS

🤝 B2B

💰 $55M Series C - Brightwheel on 2021-02

Education • SaaS • B2B

brightwheel is an all-in-one childcare and early education management platform that helps preschools, childcare centers, in-home caregivers, camps, Montessori programs and multisite operators manage billing and payments, enrollment and admissions, attendance and check-in, staff scheduling and payroll, family communication, curriculum and assessments, CACFP/health checks, and reporting via a mobile-first SaaS app used by administrators, teachers, and parents.

📋 Description

• Drive high-impact projects: You will lead and deliver cross-functional initiatives that support brightwheel’s strategic priorities. This could include everything from redesigning our pricing strategy or variable compensation models, to helping launch a new product, to partnering directly with front-line managers to improve our sales and onboarding funnels. • Turn insights into action: You will dive deep - into data, processes, and the customer experience - to identify the critical insights necessary to improve business performance, and translate these into action. • Partner with senior management teams: You will serve as a trusted thought partner to executives across the business. Your independent perspective will be valued. • Achieve extraordinary results: As a business, we set audacious goals. You will be responsible for bringing structure to ambiguous problems - scoping, planning, and executing work from start to finish - to drive measurable outcomes.

🎯 Requirements

• 4-8 years of work experience at a top management consulting firm or operations role leading cross-functional projects that improved business performance • Exceptional critical thinking, analytical and problem-solving skills: you can bring structure to ambiguous challenges and turn data-driven insights into strategic recommendations • Strong stakeholder and project management skills to effectively influence and manage expectations with senior leaders and cross-functional teams • Demonstrated sound business judgment and strong listening skills; ability to understand the “why” and get to what matters quickly • Ability to digest complex data and present findings in a clear manner that drives decision making and outcomes; experience with financial and strategic modeling • Experience using AI tools in day-to-day work • Desire to learn: this role requires a high level of intellectual curiosity and an eagerness to dive into new problems, domains, tools, and techniques

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Generous paid parental leave • Flexible PTO so you can recharge when you need it • Local retirement or savings plans (e.g., 401(k) in the U.S.)