Brooks Automation
Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry. We specialize in offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide.
1001 - 5000 employees
Founded 1978
Customer Support Engineer
Job not on LinkedIn
November 19
Brooks Automation
Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry. We specialize in offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide.
1001 - 5000 employees
Founded 1978
📋 Description
• Deliver highly visible, front-line support for field service activities at customer sites • Perform maintenance and repair of products in line with company standards • Conduct fault-finding and troubleshooting to resolve or escalate issues within agreed timeframes • Ensure compliance with all applicable regulations, policies, and safety standards during service activities • Provide detailed feedback and compile clear, concise reports for customers and internal teams
🎯 Requirements
• Minimum 2 years of field service experience in a related industry, ideally in a customer-facing semiconductor environment • Strong problem-solving skills and proactive attitude • Ability to interpret technical documentation, including drawings and electrical schematics • Familiarity with Ethernet and serial protocol connections; proficient PC skills • Ability to work independently and collaboratively within a team • Willingness to travel within EU and US for training • Full, clean driving license
🏖️ Benefits
• Competitive compensation and benefits package • Professional development and training opportunities
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