Service Sales Specialist

November 20

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Bruker

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Healthcare Insurance • Wellness • Enterprise

Bruker is not just a healthcare provider; it is a partner in well-being and success. Their mission revolves around 'Heal, Live Pain-Free, Thrive,' and they focus on transforming lives through a comprehensive approach to health and wellness. Bruker provides services in physical therapy, mental health, and primary care, aiming to empower individuals and communities to lead healthier lives. They also offer corporate solutions and consulting services to enhance employee health and productivity.

5001 - 10000 employees

Founded 1960

⚕️ Healthcare Insurance

🧘 Wellness

🏢 Enterprise

💰 Post-IPO Debt on 2019-12

📋 Description

• Contract sales • Create business development plan. • Provide and achieve targets to grow the Service Business unit to maximize volume and profitability. • Promote and sell the LabScape Service Agreements, upgrades and other aftermarket products to all existing and new customers in EMEA (Europe, Middle East, Africa). • Be responsible for the maintenance and growth of the Service Contract business for all product groups in General Purpose Instruments in the assigned sales territory. • Evaluate needs and negotiate contracts directly with key accounts or indirectly with 3rd Party Service Providers subject to chart of authority. • Develop existing and build new customer relationships ensuring Bruker is seen as a long-term business partner. • Aid instrument sales by maintaining and developing effective, working customer relationships via valued service products. • Develop proposal for sales campaigns for specific service products and markets/customers and align campaigns with the Service, Marcom, and Product Management leadership before execution. • Monitor changes or developments within the industry and report to management. • Documentation of activities in our CRM program. • Provide administrative support to customers and field service team, such as responding to pricing inquiries, creating quotations and maintaining customer data base. • Phone support for customer. • Interact with Finance team to ensure that billing and collections proceed in a timely manner. • Other duties as assigned that are broadly in line with the above and key objectives.

🎯 Requirements

• At least 2 years of sales experience. • Experience with contract sales preferred. • Tenacity and self-motivation inspired by success, enthusiasm, drive, and initiative directed towards achieving positive outcomes. • An outgoing and likable personality with a high degree of personal integrity. • Ability to collaborate with people at all levels. • Order processing experience is preferred. • Experience with Salesforce or other CRM system. • Computer literacy for document, presentation preparation and report writing. • Excellent communication (both written and oral) in English and French, German is a strong advantage.

🏖️ Benefits

• Professional development opportunities • Flexible working hours