Browse AI
API • eCommerce • Data Extraction
Browse AI is an AI-powered data extraction platform that allows users to easily scrape and monitor data from any website without requiring any coding skills. With a simple point-and-click interface, users can turn websites into APIs, create live spreadsheets, and automate the monitoring of changes across the web. The platform is designed for a wide range of industries, including e-commerce and real estate, providing tailored solutions for data extraction, price monitoring, and competitor analysis.
Customer Support Specialist
October 28
Browse AI
API • eCommerce • Data Extraction
Browse AI is an AI-powered data extraction platform that allows users to easily scrape and monitor data from any website without requiring any coding skills. With a simple point-and-click interface, users can turn websites into APIs, create live spreadsheets, and automate the monitoring of changes across the web. The platform is designed for a wide range of industries, including e-commerce and real estate, providing tailored solutions for data extraction, price monitoring, and competitor analysis.
📋 Description
• Frontline troubleshooting of issues for our entire customer base • Fluently communicate with customers to uncover and assist in solving issues • Contribute FAQ’s to our knowledge base • Capturing and reporting of bugs to the engineering team • Own first line communication with our users providing a great experience • Provide live demonstrations and tutorials to users
🎯 Requirements
• Have worked with HTML or another similar programming language • Ability to have a minimum 4 hour overlap with the PST timezone • High proficiency in English both spoken and written • Ability to work cross functionally with multiple ongoing deadlines • Experience working with ticketing platforms • Experience with Regex and Xpath • Have worked with Javascript JQ, or have relevant front end web development experience • Prior experience with web scraping tools • Experience with Intercom and Notion a plus
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