Client Success Manager

Job not on LinkedIn

🔥 14 hours ago

🇵🇭 Philippines – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BruntWork

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2020

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

BruntWork is a global outsourcing and remote-staffing company that provides vetted, full-time and part-time virtual assistants and specialist remote teams for businesses. They recruit, vet and manage remote talent (primarily in the Philippines and Colombia) to deliver services such as customer support, call center operations, digital marketing, bookkeeping, web development, data entry, telesales and other back-office functions, while handling payroll, compliance and security (ISO 27001). BruntWork positions itself as a fast, cost-saving B2B partner for startups through enterprise clients, offering rapid placement, time-tracking, and ongoing client support.

📋 Description

• Build and nurture long-term relationships with clients using BruntWork's outsourced staffing services • Develop a deep understanding of each client's business goals, challenges, and growth plans • Proactively anticipate issues, address concerns, and recommend strategic solutions before they escalate • Drive client satisfaction, retention, and account growth through structured engagement and problem-solving • Identify opportunities to expand services within existing accounts • Collaborate closely with the Recruitment Team to ensure client staffing needs are clearly defined and met • Partner with the Staff Services Team to ensure the ongoing performance, engagement, and satisfaction of outsourced staff • Act as the primary escalation point for complex client issues, ensuring timely and effective resolution

🎯 Requirements

• Proven experience in client success, account management, or a similar client-facing role • Strong strategic thinking and problem-solving skills with a proactive, solutions-focused mindset • Ability to manage multiple client accounts while maintaining high-quality relationships • Excellent communication and stakeholder management skills • Experience working cross-functionally with internal teams • High level of ownership, accountability, and initiative • Own computer and reliable internet connection • Flexibility to work Monday to Friday on one of the specified shifts, based on business needs, all Manila Time • Responsible for handling taxes and benefits independently

🏖️ Benefits

• Permanent work-from-home setup • Health Insurance after 90 days • Immediate hiring

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