Legal Engineer – AI

🕒 May 30

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BRYTER

WebsiteLinkedInAll Job Openings

201 - 500 employees

📋 Compliance

☁️ SaaS

Legal • Compliance • SaaS

BRYTER is a no-code platform that empowers legal and compliance teams to leverage AI for efficient workflow automation. The company provides tools for AI-powered contract review, document automation, data extraction, and compliance management. With solutions tailored for law firms and corporate legal departments, BRYTER helps automate and streamline legal processes, reducing time spent on repetitive tasks by up to 90% and improving overall productivity. Their platform is customizable and integrates seamlessly with existing systems, offering a comprehensive solution for legal innovation and regulatory compliance challenges.

📋 Description

• Operate at the intersection of law, technology, and customer enablement • Provide first-line technical support to self-serve customers • Develop and maintain Help Center content, documentation, and other support formats • Track product usage and define adoption and ROI metrics • Diagnose, identify, and troubleshoot issues, escalating situations if necessary • Support customers in applying AI to real legal workflows • Actively support adoption strategies and contribute to metrics

🎯 Requirements

• Highly fluent (or native) German speaker • Highly fluent English speaker • 3+ years of experience in a technical support or customer success role • Ability to stay calm, patient, and empathetic when assisting customers • Previous work in SaaS or AI • Strong communication skills to explain technical issues and resolutions to both engineering and non‑technical stakeholders • Effective at working cross‑functionally in a high‑trust environment • Experience creating customer-facing documentation or video tutorials • Proficiency with support tools such as Intercom or Zendesk • Comfortable working in a fast-paced, dynamic startup environment • Excellent written and verbal communication skills • Experienced in customer support, success, or enablement for legal tech or AI adoption (NICE-TO-HAVE) • Proficiency with adoption and product analytics tools such as Userpilot or Pendo (NICE-TO-HAVE) • Experience in the legal or legal tech industry (NICE-TO-HAVE) • Background in conducting webinars or training sessions (NICE-TO-HAVE) • Start-up and remote work experience (NICE-TO-HAVE)

🏖️ Benefits

• 30 vacation days • Pension • Work From Home Allowance • Paid parental leave • Cutting-edge technology experience • High-impact role • Collaborative and innovative team • Team off-sites across Europe • Competitive compensation package • Learning & Growth opportunities