People Operations Specialist

Job not on LinkedIn

🔥 11 minutes ago

🇭🇷 Croatia – Remote

💵 €2.6k - €2.8k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

👥 People Operations

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Buckhill Software

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🛡️ Insurance

🤝 B2B

SaaS • Insurance • B2B

Buckhill Software is a specialist insurance technology company delivering an integration-first, cloud-based core insurance platform (C2MS) and complementary products — including policy administration, claims administration, billing, quote-and-bind, underwriting workbench, and identity & access management. The company targets the London Market, Lloyd’s participants, brokers, MGAs and global insurers, offering API-first architecture, partner ecosystem integrations, AI-driven data validation/insights, and services such as bespoke development, product digitisation, rating automation, and legacy migration. Buckhill positions itself as a B2B SaaS provider enabling insurers and brokers to modernise operations, streamline underwriting and compliance, and connect partner services across regulated insurance markets.

📋 Description

• Own and administer the company-wide goals framework in Jira, maintaining goal hierarchies, due dates, labels and linked work across company, team and individual levels • Build and maintain Jira dashboards showing goal progress and support managers with sprint and capacity planning • Ensure goals data flows correctly between Jira and the HRIS, including importing summary data for reviews • Use AI tooling to analyse goal progress, surface risks and trends, and produce reporting for People & Culture and Senior Leadership • Train and support managers and employees in the goals process • Run performance review cycles end to end, owning timelines, communications and completion tracking • Use AI tooling and goals dashboards to pre-populate review documentation • Collect employee self-reflections in written or voice-note format and coordinate transcription • Manage manager, self and peer reviews across the business • Review completed reviews, flag follow-up items and prepare cases for triage with the COO • Coordinate live review meetings, including notices, pre-reads, channel selection and recording agreed next steps in Jira • Schedule and support wellbeing check-ins and track resulting actions • Feed review insights into learning and development planning with the L&D Specialist • Continuously improve goals and review processes using AI and automation • Maintain clear, current and accessible process documentation • Provide administrative support to the People & Culture team, including document preparation, record keeping, reports, meetings and employee enquiries • Organise social events for office-based and remote employees • Act as a culture ambassador for Buckhill

🎯 Requirements

• Graduate in a relevant discipline or equivalent experience • At least 2 years of experience in a People Operations, HR operations or similar role, ideally with exposure to performance management processes • Strong working knowledge of Jira and Confluence, including dashboards, filters and process administration; experience with Jira automation is an advantage • Comfortable using HRIS systems, preferably HiBob or similar, including reporting and data imports • Analytical and data-driven, able to turn goals and review data into clear insights and reporting • Genuine interest in AI tools and their application to people processes • High discretion and ability to handle confidential and sensitive employee information, including wellbeing matters • Strong organisational skills, with the ability to run company-wide cyclical processes to deadline with limited supervision • Excellent written and verbal communication skills in English, and strong collaboration skills • A self-starter who is courageous, willing to try something different and speak up with new ideas

🏖️ Benefits

• Remote work • Sponsored professional learning • Fully covered sick leave • Child and family support • A friendly and supportive team • Career switch opportunities • A healthy work-life balance • Permanent full-time contract • Working schedule flexibility • Multi-role options • Leadership opportunities