Systems Engineering Manager

🕒 March 3

🇺🇸 United States – Remote

💵 $112.6k - $135k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Systems Engineer

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Bullhorn

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

👥 HR Tech

☁️ SaaS

🎯 Recruiter

💰 Private Equity Round on 2020-09

HR Tech • SaaS • Recruitment

Bullhorn is a leading provider of cloud-based software solutions specifically designed for the staffing and recruitment industry. Headquartered in Boston, Bullhorn offers a comprehensive platform that includes applicant tracking, CRM, and recruitment automation tools. The company focuses on enhancing productivity and efficiency for recruitment agencies by streamlining the recruitment lifecycle, from sourcing candidates to onboarding and invoicing. Bullhorn's offerings are enhanced with AI and analytics to provide actionable insights and improve decision-making processes for staffing firms. With over 20 years of experience and a global presence, Bullhorn is committed to empowering staffing agencies to scale their operations effectively and maintain competitive advantages in the market.

📋 Description

• Lead, mentor, and develop a team of systems engineers across multiple experience levels (SE I through Senior SE III) • Participate in hiring, onboarding, and retention strategies to build a world-class systems engineering team • Partner with senior leadership to define and execute the systems engineering roadmap aligned with business objectives • Drive continuous improvement initiatives to enhance operational efficiency, system reliability, and scalability • Lead cross-functional infrastructure projects from planning through execution • Evaluate and implement emerging technologies and tools to improve team productivity and system performance • Ensure 24/7 availability of production environments through effective team scheduling, incident response, and on-call management • Drive accountability for SLAs, system performance metrics, and operational KPIs • Lead major incident response efforts and facilitate blameless postmortems to drive systemic improvements • Establish and enforce standards for documentation, runbooks, change management, and operational procedures • Manage relationships with cross-functional partners including Development, QA, Customer Support, Professional Services, and Security

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience • Relevant certifications (AWS, Azure, ITIL, etc.) are a plus • 3+ years of people management experience, leading technical teams in SaaS or high-availability environment • 8+ years of hands-on experience in systems administration, infrastructure engineering, or DevOps roles • Expertise in Linux-based systems administration (required) and Windows Server (highly preferred) • Strong understanding of SaaS architecture, multi-tenant environments, and production operations at scale • Experience with public cloud platforms (AWS, Azure, or GCP) and infrastructure-as-code tools (Terraform, CloudFormation) • Exposure to containerization and orchestration technologies (Kubernetes, Docker) • Experience with Java-based applications, application servers (Tomcat, JBoss), and performance tuning • Scripting abilities in Python, PowerShell, Bash, or similar languages • Demonstrated ability to build and execute technical roadmaps aligned with business goals • Experience managing incident response, change management, and compliance in production environments • Strong analytical and problem-solving skills with the ability to assess risk and make data-driven decisions • Experience with automation, monitoring, and observability platforms (ELK, Prometheus, Grafana, New Relic) • Understanding of networking fundamentals (TCP/IP, DNS, load balancing, firewalls) • Ability to translate technical concepts into business impact and communicate effectively with non-technical audiences • Strong project management skills with the ability to manage multiple priorities and deadlines

🏖️ Benefits

• Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more • Unlimited Planned Paid Time Off • Global Mental Health Support • On-Demand Learning & Development • Quarterly paid volunteer days • Lucrative Employee Referral Program (eligible for prior to your first day) • Company-wide mentor program