Payment Services Representative

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Burjline Builders

WebsiteLinkedInAll Job Openings

2 - 10 employees

🏠 Real Estate

🤝 B2B

Real Estate • B2B

Burjline Builders is a Pakistan-focused construction and project management firm offering residential, commercial, and industrial construction, design and planning, renovation services, and end-to-end project delivery. The company emphasizes tailored solutions, timely execution, and a skilled team of architects, engineers, and project managers, and operates with a small team founded in 2024.

📋 Description

• Proactively communicate with customers regarding their accounts, including processing payments and addressing outstanding balances. • Respond to customer enquiries about billing, invoices, and payment status in a professional and timely manner via phone and email. • Accurately record and reconcile customer payments within our financial systems. • Investigate and resolve payment discrepancies and billing disputes with a focus on customer satisfaction. • Maintain and update customer account information, ensuring all records are current and accurate. • Prepare and distribute customer invoices and financial statements as required. • Collaborate with the sales and service departments to ensure billing accuracy and resolve account issues. • Adhere to all company policies and financial regulations to ensure compliance.

🎯 Requirements

• Proven experience in a similar role such as accounts receivable, collections, or a customer-facing financial services position. • Exceptional verbal and written communication skills with a professional and courteous demeanour. • Strong organisational skills and a keen eye for detail and accuracy. • Proficient in the use of MS Office Suite, particularly Excel, and comfortable learning new software. • The ability to work independently and manage time effectively in a remote environment. • Excellent problem-solving skills with the ability to handle difficult situations calmly and effectively. • Previous experience with CRM or accounting software is highly desirable.

🏖️ Benefits

• A competitive hourly wage and a comprehensive benefits package. • The flexibility and convenience of a fully remote working arrangement. • Opportunities for professional development and career growth within a stable and respected company. • A supportive and collaborative team environment.