Legal Intake Specialist

Job not on LinkedIn

October 1

Apply Now

Receive Emails with Similar Jobs

Bush and Bush Law Group

WebsiteLinkedInAll Job Openings

B2C • Legal • Personal Injury

Bush and Bush Law Group is a dedicated personal injury law firm that focuses on providing comprehensive legal assistance to individuals who have been injured due to accidents, including car and truck accidents, slip and falls, and wrongful death. With a strong emphasis on client care, the firm advocates for maximum compensation and supports clients throughout the legal process, offering pre-settlement funding and a no-win-no-fee approach. Their expert attorneys leverage extensive experience and resources to ensure that clients receive the justice they deserve.

51 - 200 employees

Founded 2019

👥 B2C

📋 Description

• Serve as the first point of contact for potential clients for a personal injury law firm. • Professionally handle inbound calls from clients involved in auto accidents; gather essential accident details. • Communicate legal processes, explain the firm’s services, answer client queries, and collect information for attorneys. • Maintain accurate, confidential client records and organize client information for legal professionals. • Use Excel and electronic systems to manage and track client data; update case management tools as needed. • Provide administrative support to the legal team and assist in preparation and organization of legal documents. • Manage multiple tasks simultaneously in a fast-paced environment and prioritize urgent client needs. • Collaborate with attorneys and the legal team to ensure smooth case progression.

🎯 Requirements

• Proficiency in both English and Spanish (bilingual required). • High school diploma or equivalent required; some college coursework preferred. • Previous experience in a legal environment or customer service/intake role preferred. • Excellent verbal and written communication skills with a strong customer service focus. • Strong organizational and time-management skills; ability to handle multiple tasks efficiently. • Proficient in Microsoft Office Suite, including Excel; familiarity with case management software is a plus. • Ability to professionally handle inbound calls and gather essential accident/client information. • Experience maintaining accurate and confidential client records and document management. • Empathy and compassionate demeanor when assisting clients.

🏖️ Benefits

• Positive Culture: Be part of a supportive and innovative team. • Professional Growth: Opportunities for career advancement and ongoing professional development. • Remote Work: Work from home in a collaborative virtual environment. • Commissions in addition to base pay.