Senior VIP Relationship Specialist, LATAM

🔥 46 minutes ago

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Bybit

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

₿ Crypto

💸 Finance

👥 B2C

💰 Debt financing on 2025-03

Crypto • Finance • B2C

Bybit is a cryptocurrency exchange platform that simplifies crypto trading and offers welcome bonuses for new users. The provided text shows site navigation, promo text “Your crypto journey, simplified”, trading pairs like XAUT/USDT, and mentions derivatives and hot coins, indicating spot and derivatives trading services.

📋 Description

• Perform client acquisition and strong relationship management with a portfolio of global VIP clients across LATAM markets; • Build rapport, including enhancing and expanding relationships with existing clients via frequent and sustained communication; • Building key customer service processes and systems, formulating management rules, and tracking the status of key customers; • Analyze the clients' behavior, identify their unspoken needs, prepare key customer analysis reports; • Liaise with various stakeholders from different departments to provide optimal excellent service solutions and experience; • Develop and maintain relationships with local partners, communities, and influencers in the LATAM crypto ecosystem.

🎯 Requirements

• Client portfolio including institutional clients, high net-worth individuals, private bank customers with brokers, futures institutions or commercial banks, etc.; • Experience working in trading platforms or exchanges is highly advantageous; • Prior working experience in sales and client services function with international financial background in banking, investments, etc. is preferred; • Native or fluent Spanish required; English proficiency is essential; • Strong communication and written skills; • Able to work under pressure and tight deadlines while maintaining good multi-tasking skills; • Demonstrates enthusiasm for the rapidly evolving crypto industry and stays up-to-date with the latest trends and innovations; • Familiarity with the LATAM regulatory landscape and local market dynamics is a plus.

🏖️ Benefits

• Study Growth Fund: We support your professional development and continuous learning. • Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. • Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. • Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. • Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.