Delivery Operations Coordinator – IT Consulting

🔥 0 minutes ago

🇪🇬 Egypt – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🗣️🇸🇦 Arabic Required

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Logo of C-Serv

C-Serv

51 - 200 employees

Founded 2013

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

C-Serv is a tech recruitment and global workforce solutions provider that specializes in helping businesses find skilled talent. With a deep understanding of tech staffing challenges, C-Serv offers personalized recruitment strategies, rigorous vetting processes, and flexible placement options to meet the unique needs of high-growth organizations around the world. Their services extend to supporting clients with comprehensive workforce management, ensuring compliance with international regulations while connecting companies to the specialized talent they need to drive innovation and success.

📋 Description

• Lead and mentor 12 consultants through regular 1:1s, honest feedback and development goals, and flag early when someone may be thinking of leaving • Greet each new joiner, sort their access and paperwork, and stay close through their first weeks • Work with the EOR on contracts, onboarding documents, work permits, PTO and payroll queries, and resolve issues before they grow • Keep every consultant’s documents valid and compliant, and handle embassy and visa calls • Track leave balances and certification renewals, and encourage people to take their time off • Monitor upcoming contract renewals, contribute to pricing and cost modelling, and carry each renewal through to completion • Approve timesheets and expenses in Productive and handle client reimbursement invoicing • Build a regular working relationship with the Dubai-based regional project manager, support some account management, and follow every escalation until it is resolved • Organise quarterly team meetups in Cairo and help a distributed team feel connected

🎯 Requirements

• Experience managing and mentoring a dispersed team in the IT industry • A track record of running performance reviews and development plans • Hands-on experience working with EORs • Solid grounding in HR administration and documentation • Strong organisation, and the ability to juggle several priorities without dropping any • A problem-solver’s instinct: you resolve things quickly and own them until they’re closed • Fluent Arabic and English

🏖️ Benefits

• A role with real ownership, and a direct line to the Consultant Engagement Lead • Regular exposure to a global business operating in 50+ countries • A team that invests in your growth • Competitive Salary • Health Insurance

Apply Now

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